Portfolio Onboarding Specialist (Direct Indexing)

Description

Overview :

Active Index Advisors helps clients customize portfolios for specific investment objectives including tax management and values-alignment.

This position is responsible for ensuring each account is onboarded and implemented according to its custom instructions.

This is a hybrid position located in either San Francisco, CA or Boston, MA.

What you will do :

• Develop an in-depth understanding of AIA’s custom solutions and investment process.
• Build strong relationships with advisors and provide assistance with the new account onboarding process.
• Monitor and review incoming new accounts across multiple programs and platforms and coordinate with advisors, sponsors, and custodians.
• Follow up with sponsor firms to acquire missing cost basis information and missing special instructions.
• Coordinate with Portfolio Managers and other internal teams, ensuring accounts are in good order before trading.
• Review accounts after implementation to ensure that gains / losses are recognized accurately. Resolve discrepancies as needed.
• Review restrictions on a periodic basis to ensure applicability and validate and resolve any conflicting restrictions.
• Assist with the confirmation of client annual gain budget updates, as needed.
• Manage Salesforce-based requests, dashboards, and workflows.
• Identify any operational improvements, innovation, or automation opportunities inside and outside the department and document and maintain procedures.
• Represent AIA for any legal contract, due diligence, RFP, audit or compliance requests or reviews as needed.
• Other responsibilities and projects as assigned.

What you’ll bring :

• A minimum of 3 years of relevant financial services / asset management experience or equivalent internal experience.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Client-focused; professional attitude; excellent interpersonal, verbal, and written communication skills.
• Excellent organizational and follow-up skills, with outstanding attention to detail.
• Ability to identify opportunities for improvement through technical efficiencies.
• Flexibility and adaptability sufficient to work in a fast-paced environment and meet and execute multiple tasks within tight time frames.
• Ability to work independently as well as collaboratively within a team environment.
• Excellent problem-solving skills.
• Able to work market hours (6 : 00 AM 3 : 00 PM PST).
• Bachelor’s degree
• Prior experience with Separately Managed Accounts / UMAs
• Experience with Salesforce
• Advanced Excel (Macros) and PowerBI
• Knowledge of portfolio accounting systems, business intelligence tools, and relational databases.
• Knowledge of tax and accounting concepts and principles.

Who we are : We put the best interests of our clients, employees, communities, and environment first in everything we do.

We’re dedicated to fostering a culture of collaboration, diversity, and inclusion that supports employee growth. We believe this creates equal opportunities for our employees and better outcomes for our clients and communities.

We offer a robust benefits package designed to integrate life and work and to support our employees. Benefits include, but are not limited to;

comprehensive medical, dental and vision insurance, paid time off, 401k plan, tuition reimbursement, student loan repayment program, wellness benefits and volunteer programs*.