A company is looking for a Service Desk Specialist to assist with IT support for their Defense Logistics Agency contract remotely.
Key ResponsibilitiesAssist in managing a ticketing system and perform queue management within ServiceNowProvide end-user customer service and monitor IT applications for performance issuesGenerate regular and ad hoc reporting of metrics as requiredRequired QualificationsSome college experience and six months in a related IT positionMust possess a 8570 IAT Level 2 certification and corresponding CE requirementMust have IT-II security clearance or a current NACLCExperience providing customer service in a help desk environmentAbility to work independently and as part of a team
IT Service Desk Specialist
A company is looking for an IT Service Desk Specialist to provide technical support and training to employees. ...
Tier 0 - IT Service Desk Specialist
Such support is characterized by actions that include, at a minimum, the following: answering calls; escalating calls to the appropriate support team in the event they are unable to resolve; create and maintain an incident ticket; ensuring and verifying device functionality and service availability;...
Service Desk Specialist
A company is looking for a Service Desk Specialist to assist with IT support for their Defense Logistics Agency contract remotely. ...
IT Service Desk Specialist - On-Prem
IT SERVICE DESK SPECIALIST - On Prem. IT SERVICE DESK SPECIALIST - On-Prem. IT Service Desk Specialist - On-Prem. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, ...
IT Service Desk Specialist $25 per hour
Act as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Deliver customer service through multiple channels including human, digital, self-service, and automated. Responds to a broad range of service requests for support by...
Application Help Desk Specialist
A company is looking for an Application Help Desk (Support Specialist) to assist customers with technical issues related to radiology software. ...
Help Desk Support Specialist III
We are seeking a dedicated Desktop Support Technician to join our IT team in the technology sector. If you are passionate about helping others and have a strong background in IT support, we want to hear from you!. Monitor helpdesk tickets and respond promptly to user issues. Set up and support audio...
Help Desk Technician Level 1
As a Help Desk Level 1 Technician at Alcala Consulting, you will play a critical role in ticket diagnostics and resolution. Help users who are having trouble connecting to terminal server or a Microsoft Azure Virtual desktop. Set up new laptops and desktops for clients. Troubleshoot application issu...
Help Desk Technician
The Helpdesk Technician is the first point of contact for employees and is responsible for customer service support for company supported computer applications and platforms. The position of Helpdesk Technician performs duties specific to the position and other functions as assigned. The position of...
Help Desk Technician
IT help desk experience (L2 desired) - Experience supporting off-site users through a remote desktop support tool (TeamViewer, VNC, LanDesk, etc. One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and T...