Property Manager

Job Description

Job Description

Description :

We are seeking the ambitious, the creative, the dedicated, and the diligent.

We are looking for the hungry, the driven, and the innovative. We are yearning for high performers willing to put in the work to prove their value.

Our Mission : Love Where You Live

Our Values : Integrity, Action, Team, Mindset, Philosophy

Your Mission, as Property Manager : To amaze and awe the owner & tenant by delivering an experience so exceptional that they are left wondering how did they do that?!

Your Duties Would Include Helping your team yield the best possible results for our client's assets. As a Property Manager, you will be responsible for a wide range of tasks supporting residents and property owners.

A solid 75% of your time will be dedicated to serving customers and clients. The remaining 25% of your time will be spent delivering customer service via email, processing work orders, visiting the property, and maintaining records.

Your abilities to build rapport, navigate to win-win solutions, and embrace conflict are key. As a Property Manager, you will have a career path and growth opportunities.

You need to be highly organized with strong time management skills and an understanding of prioritization. You need to be naturally driven to provide excellent customer service and to instill trust.

You need to be a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.

The Characteristics You Have

• Investigative, curious, and willing to learn.
• Driven to deliver superb customer service.
• Friendly, considerate, and bright demeanor.
• Technologically savvy - able to learn new software, and innovative enough to find new ways of using it.
• Analytical and detailed.
• Able to understand the lease and management agreements, and to reason logically when the agreement is broken or must be enforced.
• Specific, clear documentation is crucial to properly serve our customers.
• Customers and customer requests are seen as opportunities to serve.
• Able to listen patiently to understand the root of the problem and to see it from the customer’s point of view. This will include the ability to remain calm in the face of emotion.
• Promise, not task-oriented.
• Punctual.
• Honest, forthright, and authentic.
• Capable of prioritizing (and re-prioritizing).
• Good communication skills - active listening, clear and concise communication, good writing skills, and good tonality in written / oral communication.
• Clean driving record & means of transportation.

What Would You Actually DO?

• Answer phone inquiries.
• Respond to email inquiries.
• Call back voicemails to respond to information requests.
• Update property owners on activity for their property.
• Create and maintain a welcoming environment for potential residents by spot cleaning and opening the vacant properties for tours ensuring the appropriate curb appeal of the properties.
• Inspect vacant units, identify the rent-ready status, and follow up with the maintenance team as necessary.
• Prepare, stock, and distribute all leasing materials.
• Maintain all resources, keys, and other temporary items.
• Provide administrative support for the office as needed.
• Assist with other duties around the office as needed
• Include somewhere on your application (Love Where You Live).

What You Get In Exchange

• Competitive salary & benefits
• Clear expectations for performance.
• Upward mobility.
• Ongoing educational and developmental opportunities.
• Health insurance.
• Dental and vision plan
• Long-term disability insurance
• 401k contributions matched
• Have your properties managed
• Access to a Learning Library.

If you are looking for a career in real estate that can set you up for financial freedom and you are a strong performer willing to work tirelessly on self-improvement, apply today!

Requirements : Schedule :

Schedule :

• 8 hour shift
• Monday to Friday

Experience :

• Property management : 1 year (Preferred)
• Software Knowledge : Appfolio (Preferred)

Work Location : In person