Knowledge Management Manager

Description

Knowledge Management Manager

With the commitment and drive you bring to the Pharmaceutical Development & Manufacturing (PDM) workplace, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives.

You will see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through on-going development.

Our scientific focus has resulted in marketed products that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them.

By joining PDM at Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life-threatening diseases.

Specific Responsibilities & Skills for the Position :

The Knowledge Management (KM) Manager will manage the approach and process of KM within PDM. Taking a critical role within the PDM Change Leadership team, the manager will ensure KM activities in PDM will progress according to process standards, by collaborating with the team lead and members as well as with technical and operational departments across PDM.

The manager also contributes to the generation of new KM initiatives as continuously improving operational execution.

Essential Functions

The position will consist of the following main duties :

• Manage strategic KM process and approach for capturing and organizing cross-functional technical and operational knowledge and lessons learned, in alignment with the organization’s business goals
• Develop and manage project timelines for KM activities that are cross-functional. This may include leadership of projects and / or serving as prime stakeholder from a process perspective to ensure streamlining of the approach
• Promote KM approaches and facilitate the use of KM processes and approaches across the organization through planned change management and communication activities and tactics
• Monitor overall KM activities for performance and impact by identifying and benchmarking key, and adjust activity plans to maximize the value of the efforts
• Communicate progress of KM activities to PDM employees and leadership teams
• Train PDM staff in KM systems and theory, as well as process elements, so that the functional and technical teams can manage their application of the KM approach and process
• Provide KM perspective during the development and execution of other PDM initiatives
• Support task execution of KM related activities by employees within the organization
• Support the design, implementation, and enhancement of core KM approaches for critical knowledge flow within and across the business and knowledge domains
• Improve KM processes and systems continuously, by bringing emerging and innovative tools and technologies into the organization
• Work in partnership with Change Leadership and Product and Portfolio Strategy (P&PS) team members and relevant members in the organization to achieve above goals

Basic Qualifications :

8+ years of relevant experience and a BA or BS degree. A MA / MBA degree can be substituted for 2 years of relevant experience.

Preferred Qualifications :

• Working knowledge in the pharmaceutical industry
• Excellent cross-functional collaboration skills to ensure advancement of KM across PDM by interaction with multiple layers of the organization with 3000+ employees
• Demonstrated change management experience to implement new processes and programs
• Excellent verbal and written communication skills utilizing various media
• Good influencing skills to generate enthusiasm for knowledge sharing and transfer and to ensure decision-making and KM approach adoption
• Sound negotiation skills and basic conflict resolution skills. Able to manage differences in terms of culture and behavior and bring people together to share knowledge.

Able to achieve consensus and collaboration across business units. Explain complex concepts in everyday language.

• Good project management oversight, focusing on team leadership, meeting management and scheduling management of KM activities
• Ideal candidate will have a passion for and clear understanding of KM, with experience with state-of the art KM technologies and methodologies
• Operational Excellence or Lean / Six Sigma certification and / or experience in those to allow continuous operational improvement is a plus
• Knowledge of Microsoft SharePoint as a user and administrator is a plus
• Knowledge of data management software, such as Spotfire, Tableau and advanced skills of Microsoft Excel is a plus

The salary range for this position is : $165,580.00 - $214,280.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location.

These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.

Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit :

Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States :

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.