The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
- You will accurately identify real / potential problems affecting the service and implements solutions with follow through and communication
- You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
- You will advance the patient experience agenda in the Emergency Department
- You will coach immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan;
and documents their job performance
- You will adhere to all Human Resource policies.
- You will effectively communicate departmental, organization and industry information to staff
- You will facilitate evidence-based employee engagement practices
- You will effectively build strong relationships and networks to deliver upon organizational and department goals
- You will participate in employee and patient rounding and identify and mentor potential future leaders
- You will enforce standards of emergency department care and develop processes to measure and ensure consistent compliance
- You will develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission
- You will monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety
- You will oversee a PI program that consistently monitors and evaluates critical aspects of care
- You will be responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
- You will follow the Hospital Exposure Control Plans / Blood borne and Airborne Pathogens
- You will support the recruitment process to secure staffing talent
- You will perform other duties as assigned
Healthcare
- Bachelor's degree in nursing required
- Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
- 3+ years of experience in emergency services required
- 3+ years of experience in a leadership role preferred or equivalent combination of education and / or experience
- Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
- Advanced Cardiac Life Support (ACLS) required
- Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
- Basic Life Support (BLS) required
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