Job Description
Job Description
We’re hiring Front Desk and Night Audit team members at the Holiday Inn Express Vermilion in Vermilion, OH, with pay starting at $12-$14 per hour.
Shifts are 7 a.m. - 3 p.m., 3 p.m. - 11 p.m., and Night Audit from 11 p.m. - 7 a.m. While you’ll be interviewed for specific shifts, we value team members who can cover both day shifts when needed.
Night Audit is dedicated to overnight.
You’ll handle guest check-ins and check-outs, resolve any issues, and ensure smooth operations. If you’re dependable and great with people, we’d love to have you on board!
Compensation : $12 - $14 hourly
$12 - $14 hourly
Responsibilities :
As a Front Desk Associate, you’ll be a key part of delivering a great guest experience. Your role includes :
- Welcoming guests and handling smooth check-ins and check-outs
- Answering calls and providing excellent customer service
- Managing reservations and ensuring everything runs accurately
- Keeping things organized during busy check-in times
- Processing payments and keeping guest info accurate
- Addressing guest feedback and updating management
- Creating a welcoming environment for guests from start to finish
- Handling cash and verifying payments
We’re looking for someone who’s friendly, dependable, and great with people. If you thrive in a fast-paced environment and want to grow with us, this could be the perfect fit!
Qualifications :
- At least one year of experience in hospitality, specifically at the Front Desk
- Proficient in Microsoft Office and other relevant computer systems
- Strong customer service and interpersonal skills, able to connect with guests from all backgrounds
- Experience with hotel management software (e.g., OPERA)
- Excellent verbal and written communication skills
- Highly organized and able to multitask in a fast-paced environment
- Flexible schedule, including availability for evenings, weekends, and holidays
- High school diploma or equivalent (certification in hospitality or hotel management is a plus)
- Ability to stay calm and professional in high-pressure situations
- Basic knowledge of local attractions to help guests with recommendations
About Company
Structure Hospitality is a Utah-based hotel management company that prioritizes people and culture. We’re focused on driving performance, building strong teams, and delivering exceptional guest experiences.
Our approach is hands-on, ensuring that every property we manage thrives through a combination of strategic direction, operational expertise, and a commitment to continuous improvement.
At Structure Hospitality, we believe that putting people first creates lasting success for our hotels and our partners.
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We’re hiring Front Desk and Night Audit team members at the Holiday Inn Express Vermilion in Vermilion, OH, with pay starting at $12-$14 per hour. As a Front Desk Associate, you’ll be a key part of delivering a great guest experience. At least one year of experience in hospitality, speci...
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