Epic Enterprise Client Systems Administrator with Citrix Windows Administration

This is a remote position.

Job Title : Epic Enterprise Client Systems Administrator with Citrix Administration

Location : Remote (Must work EST hours)

Job Type : FullTime LongTerm

About Us :

We are a healthcare technology company helping hospitals implement cuttingedge solutions to improve patient care and operational efficiency.

Our current project involves supporting a hospital client in the Eastern Time Zone with their implementation of Epic on AWS.

Postimplementation we will provide ongoing infrastructure managed services.

Position Overview :

We are seeking a Certified Epic Enterprise Client Systems Administrator with experience in Citrix Administration to join our team.

In this role you will be pivotal in helping our client implement Epic on AWS followed by providing longterm infrastructure managed services.

This is a remote position but applicants must be available during Eastern Time Zone (EST) working hours and fully dedicated to this project.

Key Responsibilities :

• Epic Environment Management : Administer configure and support the Epic infrastructure ensuring optimal performance and reliability.
• Management and support from a technical perspective of the Interconnect Hyperspace EPS Web BLOB Hyperspace Web BCA MyChart CarelinkHealthy Planet Haiku Rover Care Everywhere Home Health Kuiper and System Pulse services.
• Citrix and NetScaler Administration : Manage Citrix environments including configuration maintenance and optimization of NetScaler for application delivery and security.
• System Integration : Collaborate with cloud architects and engineers to ensure the Epic system interfaces effectively with AWSbased solutions.
• Troubleshooting and Support : Provide advanced troubleshooting for Epicrelated issues ensuring minimal downtime and rapid resolution of technical problems.
• Security Compliance : Maintain security standards and compliance requirements within the Epic environment particularly in alignment with healthcare regulations.
• Performance Monitoring : Monitor system performance conduct regular audits and implement enhancements to maintain system efficiency.
• Collaboration and Communication : Work closely with IT teams healthcare professionals and external vendors to ensure seamless integration and operation of Epic systems.
• Documentation : Develop and maintain detailed documentation of system configurations procedures and troubleshooting guides.

Requirements

Qualifications :

• Experience : Minimum of 5 years as an Epic Client Systems Administrator or similar role with handson experience in Epic environment management.
• Certifications : Epic certifications (ECSA) are required. Citrix and NetScaler certifications are highly desirable.
• Technical Expertise : Strong proficiency in managing Citrix environments and optimizing NetScaler configurations. Experience with AWS cloud environments is a plus but not mandatory.
• ProblemSolving : Excellent analytical and problemsolving skills with the ability to troubleshoot complex systems efficiently.
• Communication : Strong verbal and written communication skills with the ability to work effectively in a teamoriented collaborative environment.
• PatientCentered Focus : A commitment to supporting healthcare professionals and enhancing patient care through reliable and innovative technology solutions.
• Availability to work Eastern Time Zone (EST) hours is required.

Preferred Skills :

• Previous experience implementing Epic on AWS.
• Experience providing longterm infrastructure managed services for healthcare organizations.
• Familiarity with other cloud platforms and automation tools is a plus.

Strong understanding of healthcare operations and systems. Proven experience in business analysis, particularly in the healthcare industry.

Excellent communication and interpersonal skills, with the ability to interact effectively with various department heads.

Experience with data migration and archival processes is preferred. Ability to work independently and manage multiple tasks in a fast-paced environment.

Proficiency in using various software and data management tools.

Education

Bachelor's