A company is looking for a Patient Services Specialist I to assist patients with billing inquiries and account management.
Key ResponsibilitiesAnswer incoming calls from patients regarding healthcare questions and concernsResolve complaints and inquiries to ensure client / patient satisfactionVerify and update patient demographics within the systemRequired QualificationsHigh School Diploma required;
Associate's degree or equivalent preferred1-2 years of customer service experience in a call center environmentPrior healthcare experience preferredProficient in Microsoft OfficeCustomer service focus on both internal and external clients
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