PIM Systems Administrator

Job Description

Insight Global is looking for a Product Information Management (PIM) Systems Administrator who will be responsible for overseeing the setup, configuration, and maintenance of our client's PIM system to ensure that product data is accurate, consistent, and readily accessible across various business functions.

Manage daily operations of the PIM system.

Serve as the product data SME, ensuring quality and consistency.

Configure workflows, data models, attributes, and product families.

Manage user roles and access.

Communicate system updates, outages, and enhancements to users.

Collaborate with cross-functional teams to define and support data integration with PLM, ERP, CRM, and other systems.

Execute and validate product data imports / exports.

Automate outbound data flows to ensure a single source of truth across platforms.

Customize PIM to meet business unit and sales / marketing needs.

Implement data governance controls.

Partner with technical teams on feature enhancements and integrations.

Provide end-user support and troubleshoot system / data issues.

Develop SOPs, guides, and onboarding materials.

Conduct training and offer refreshers on PIM best practices.

Enforce data quality standards and governance policies.

Perform regular audits and clean-ups to maintain data integrity.

Generate reports on data performance and system health.

Track system uptime and vendor SLA compliance.

Support dashboard and metric development for PIM effectiveness.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https : / / airtable.com / app21VjYyxLDIX0ez / shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : https : / / insightglobal.com / workforce-privacy-policy / .

Skills and Requirements

Must have hands-on experience in Akeneo or other Product Information Management solutions.

Bachelor's degree in information technology or related field.

5-7+ years experience in PIM Systems Administration, IT role managing PIM Implementation, or similar role.

Proven experience as a PIM Administrator or similar role.

Strong understanding of product data management, data modeling, and workflows within a PIM system.

Strong understanding of upstream systems that feed PIM tools with engineering details from Product Lifecycle Management tools.

Experience with Excel, and AutoCAD or SolidWorks.

Familiarity with the integration of PIM systems with other business applications (PLM, ERP, CRM, CMS). Specifically, Arena (PLM), Infor (ERP), Salesforce (CRM), and Contentstack (CMS).

Knowledge of data management best practices and tools, including Tableau, Excel, CSV, XML, and APIs.

Experience with troubleshooting, debugging, and optimizing SAAS based PIM system performance. Certifications in PIM systems (e.g., Akeneo Certified Professional) or related fields are a plus.

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