Job Description
The Director of Store Opening is a critical leadership role responsible for overseeing the end-to-end process of integrating and opening new properties.
This leader will manage internal teams and external vendors to ensure that each property opening is executed efficiently, on time, and within budget.
The ideal leader is agile, structured, service-oriented, and drives projects to successful completion. They will be accountable for the successful integration and opening of new properties and must have the ability to lead and influence cross-functional teams.
KEY RESPONSIBILITIES
Program Management : Oversee all activities related to integrating and opening new property locations, including planning, scheduling, budgeting, and execution.
Big Picture Alignment : Ensure that the property integration and opening strategy is aligned with the company's overall objectives and growth plans, contributing to the long-term success of the organization.
Cross-Functional Leadership : Lead and influence internal teams across various departments (e.g., operations, marketing, HR, IT, construction) to ensure alignment and effective collaboration.
Vendor Management : Select, contract, and manage external vendors and contractors to ensure timely and quality delivery of services.
Process Improvement : Continuously evaluate and improve processes related to property openings to increase efficiency and effectiveness.
Project Planning and Execution : Develop detailed project plans for each property opening, ensuring all milestones and deadlines are met.
Risk Management : Identify potential risks and develop mitigation strategies to ensure successful integration and property openings.
Budget Management : Manage the budget for each property opening, ensuring all activities are completed within financial constraints.
Stakeholder Communication : Maintain clear and consistent communication with all stakeholders, providing regular updates on project status and addressing any issues that arise.
Compliance : Ensure all integration and property openings comply with company standards, legal requirements, and safety regulations.
Qualifications
Experience : 7+ years of experience in leading project management, retail operations, or a similar role with a focus on multi-unit retail environments.
Education : Bachelor's degree in Business Administration, Real Estate, Project Management, Operations Management, or related field.
MBA or relevant advanced degree preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Agility : Ability to adapt quickly to changing priorities and manage multiple projects simultaneously.
Structure : Strong organizational skills and attention to detail.
Service Orientation : Commitment to providing exceptional service to both internal and external stakeholders.
Follow Through : Proven ability to see projects through to completion and meet deadlines.
Process Efficiency : Demonstrated experience in streamlining processes to improve efficiency and reduce costs.
Leadership : Strong leadership skills with the ability to inspire and motivate cross-functional teams.
Communication : Excellent verbal and written communication skills.
Problem-Solving : Strong analytical and problem-solving abilities.
Accountability : High level of accountability and personal integrity.
Big Picture Thinking : Ability to understand and align new property opening initiatives with the broader strategic goals of the company.