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Front of House Staff

Jezabel's
Philadelphia, PA, US
$16-$18 an hour
Full-time

Are you looking for a place that does things a little bit differently and values the contributions of our team members? At Jezabel’s, we are a small but mighty team committed to doing things our way.

We care for and respect each other and the environment along the way. Our mission is to offer a welcoming space for all, serving simple yet delicious food made from scratch in a modern setting with Argentine hospitality at the core of what we do.

This FOH position sets the tone with our customers and is critical to our success. We are looking for energetic, dedicated, people-focused team members.

Enthusiasm, friendliness, maturity, and reliability are more important than prior experience. We value the experiences that our staff may have had in other careers and the lessons they bring to the team.

We are open for breakfast, lunch, catering, and takeaway Wednesday to Monday. Everyone who joins our team is expected to work at least one weekend day between7 a.m. and 6 p.m.

FOH staff are expected to be punctual, reliable, and team-oriented. Staff must be well-groomed, dress appropriately, and be friendly and outgoing.

The key responsibility is to engage with customers as soon as they enter and to ensure they have a true Jezabel’s experience.

Our customers are the engine that drives our business, and engaging with them in a proactive and positive manner is a critical job skill.

Other Duties Include :

  • Maintaining a Welcoming Environment : Ensure a warm, inviting atmosphere for our guests.
  • Greeting and Guiding Guests : Walk guests through our service steps and offerings.
  • Executing Café Offerings : Prepare and serve all café items according to management’s specifications.
  • Maintaining Cleanliness : Oversee the daily upkeep of the POS, FOH areas, retail displays, dining area, and restroom.
  • Opening and Closing Duties : Perform all opening and closing tasks as per management’s guidelines.
  • Ensuring Accurate Payments : Handle transactions and ensure all payments are accurate.
  • Problem-Solving : Address customer issues promptly and report them to management as needed.
  • Operating the POS : Manage the POS system, including generating accurate tickets for the kitchen and barista.
  • Completing Daily Tasks : Finish daily prep lists and assigned side work efficiently.
  • Product Knowledge : Develop and maintain thorough knowledge of all kitchen, café, retail, and bakery items.
  • Customer Engagement : Follow up with customers to promote and sell additional products and services.
  • Running Food & Table Service : Deliver food to tables and ensure excellent table service.

Compensation : Hourly, based on experience, starting at $16-$18, plus tips. We offer paid vacation, a great work environment, and opportunities for upward mobility for the right person.

9 days ago
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