Customer Relations Associate
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Servco Toyota Windward is looking for a part time / weekend Customer Relations Associate to greet walk-in customers and make them feel comfortable by creating a warm and friendly environment.
Responsibilities :
- Greets and assists customers in a professional and friendly manner upon entrance into the dealership.
- Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports.
- Provides customer service, which may include greeting and directing customers, obtaining contact information, and documenting vehicle mileage.
- Ensures timely and accurate recording of customer and floor traffic information into daily log.
- Answers incoming phone calls and directs calls or relays messages to appropriate parties.
- Maintains professional appearance of showroom and work area.
Requirements :
- High school graduate or equivalent.
- Minimum 6 months of customer service, receptionist, and / or clerical experience.
- Must be able to type 35 wpm.
- Proficient in Microsoft Excel.
- Dedication to customer service excellence.
- Excellent written and verbal communication skills.
- Maintain a professional appearance.
- Must be able to work Saturdays from 9 : 00am - 6 : 00pm and Sundays from 10 : 00am - 4 : 00pm.
Interested?
Visit www.servco.com / careers to apply online.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range : $14.90 - $18.50 per hour.
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