Product Manager III

Product Manager III

At Alarm.com, we're redefining how millions of people worldwide interact with their connected devices. We're seeking a Product Manager III to lead the charge on consumer-facing UI for our mobile apps, web platforms, and hundreds of connected devices.

As a key member of the Customer Experience team, you'll design and deliver key features such as login and onboarding, device management, support interfaces, and user / contact management empowering users to easily manage their smart homes. You'll also create scalable UX solutions that support internal product teams and ensure a consistent user experience.

Based in Centennial, you'll work closely with the engineering team and collaborate with Product Managers primarily at our headquarters. This role offers the opportunity to simplify complex workflows into intuitive interfaces while working cross-functionally with UX, engineering, quality, marketing, and customer support. If you're passionate about delivering exceptional consumer experiences, we want to hear from you.

Responsibilities :

• Team Leadership : Partner with engineering to ensure technical feasibility, resource planning, and development timelines. Bridge communication between technical and non-technical teams to align on product goals and deliverables.
• Cross-Functional Alignment : Champion the product vision and maintain stakeholder alignment across UX, engineering, marketing, sales, and support throughout the product lifecycle and launch. Coordinate across internal product teams to align on product design consistency.
• Project Management : Lead product development process with Agile principals, managing timelines, milestones, and deliverables. Utilize JIRA and Confluence to scope, prioritize, and track progress.
• Client Management : Collaborate with Sales and Account Managers to proactively identify and resolve risks, dependencies, and blockers for international and strategic partners.
• Customer Insight & Research : Work with BI, customer support, and sales teams to gather and analyze user feedback and market data, ensuring a deep understanding of customer needs and behaviors.
• Product Documentation : Create and maintain comprehensive product documentation, including requirements, user flows, feature specs, and technical documents.
• End-to-End Product Ownership : Manage the full product lifecycle, from ideation and specification to testing, alpha / beta management, and launch.
• Innovation & Industry Awareness : Stay current with industry trends and AI and understand customer expectations, driving new ideas to keep our products and UI / UX cutting-edge and competitive.
• Other duties as assigned

Job Requirements :

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.