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IT Specialist

IT Specialist

Pasona NALemont, IL, United States
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IT Specialist Job Num : 58261

Information Technology

Job Description

Position Title : IT Specialist

Department : IT Location : Lemont, IL

Reports to : IT Assistant Manager

Position Type : Junior (3 years of similar experience)

General Responsibilities

This position is responsible for supporting users and management of local systems with from IT Manager and / or Global IT team. Person will act as liaison between end users and IT Manager / Global IT team.

Essential Job Functions

System Administration

  • Manage and maintain the local Servers, Virtual Machines, physical / virtual networks, network hardware, VoIP, locally developed and implemented systems, and IT assets.

End user support / training

  • Support end users with IT related questions and issues as first point of contact. Be a liaison between end user and Global IT support team for systems managed by global IT. Become key user for the site for all system and perform trainings to users.
  • Gather and document issues and improvement ideas, and their requirements System implementation
  • Support IT Manager and Global IT to implement new system / functionalities to the local site by being a liaison between end user and IT Manager / Global IT, document requirements from the end users, perform testing of new functions / systems, train end users, and support.
  • Research and implementation of locally selected systems. Data Management
  • Perform master data maintenance as well as analysis and audit.

    • Development

  • Develop and / or configure local systems using low code / no code tools, and / or 3rd party software tools following standard Development cycle.

    • Job Requirements

    Basic IT skill requirements

  • Basic knowledge of PC hardware, Windows OS, smart phone devices, network, printers, and servers.
  • Proficient in Microsoft office applications.

    • IT plus factors

  • Experience with Dynamics 365 Finance and Operations, any programming languages, Microsoft Power Platform, Azure network and virtual machines.

    • Other non-system skills

  • Excellent problem-solving and critical thinking skills.
  • Ability to prioritize the issues based on the business impact.
  • Excellent communication skills with detail reporting.
  • Great customer service and interpersonal skills.
  • Documentation of instruction manuals and system requirements.
  • Self-motivated learner willing to research and test on their own.

    • To apply please email your resume to amassholder@pasona.com

    #LI-DNI

    Job Details

    City : Lemont

    State : IL

    Job Type : Permanent Job

    Salary High : 65000.00

    Salary Low : 55000.00

    Languages : English;Japanese

    Hours of Operation : 8 : 00～16 : 30(15 min break in AM and PM, Lunch 30min)

    Benefits : Contact Information

    Job Owner : Ayaka Massholder

    Job Owner Email : amassholder@pasona.com

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    It Specialist • Lemont, IL, United States

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