Job Description :
Pay Range $24hr - $29hr
Responsibilities :
- Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system.
- Communicate with our Service Resource Center for all service calls.
- Take ownership of service calls from creation of service requests through service completion, escalating issues to supervisors and technicians as needed.
- Reassign work as needed, making judgments based on current workloads & priorities.
- Regular contact of customers to communicate status changes.
- Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
Requirements :
- High School or equivalent 3 years’ experience in customer service / dispatching.
- Proficient with computers, Windows applications (Oracle experience a plus).
- Good organizational skills, attention to detail and excellent communication skills are required.
Dispatcher
USESI is currently searching for a Dispatcher to join the team in its Middletown, CT central distribution center. ...
Dispatcher
USESI is currently searching for a Dispatcher to join the team in its Middletown, CT central distribution center. ...
Dispatcher
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system.Communicate with our Service Resource Center for all service calls.Take ownership of service calls from creation of service requests through service completion, escalating issues to superviso...
Dispatcher (EMT) - Emergency Services
The Hospital Emergency Services Dispatcher (EMT) dispatches all requests for the hospitals Public Safety and Fire Safety Departments. The Dispatcher will also be responsible for the LIFE STAR helicopter flight requests, as well as the Connecticut Children Medical Centers Critical Care Ground Transpo...
Dispatcher
DATTCO has an opening for a full-time Dispatcher at our School Bus location in Middletown, CT. ...
Call Center Dispatcher
Call Center Dispatcher needs 6 months experience. Call Center Dispatcher requires:. Call Center Dispatcher duties:. ...
HVAC Service Dispatcher
The HVAC Service Dispatcher must maintain the Service Technicians daily and on-call schedules, dispatch technicians as service calls are completed, schedule return trips with customers when required parts are received, and maintain a customer database with current information. ...
Lead Dispatcher (full Time)
Determines, explains and develops dispatcher logic and transporter activities. ...
Care Logistics EMS Dispatcher / Care Logistics Center
Per Diem EMS Dispatcher 7a-7p or 7p-7a. The Care Logistics Center EMS (Emergency Medical Services) Dispatcher is responsible for the prompt notification and activation of EMS agencies for emergent and non-emergent transportation to and from HHC facilities. The EMS Dispatcher will work directly with ...
Transportation Dispatcher
Part Time/24 Hours (Day Shift).Based in Middletown, Connecticut, Middlesex Health, a member of the Mayo Clinic Care Network, includes Middlesex Hospital, a not-for-profit magnet hospital with 275 beds, and two Middlesex Health Cancer Center locations.It also features three emergency departments and ...