Majors Expansion Account Manager

Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.

We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for :

We’re looking for an experienced Account Manager that thrives in a fast-paced, cutting-edge, technology-driven environment.

You will proactively manage a list of RingCentral’s premier installed customers; tasked with cultivating and saturating business within these accounts.

With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service.

You will leverage your B2B solution selling skills to grow your book of business and expand the RingCentral footprint within these accounts.

This position is an inside sales / account management role and will be Hybrid / In-Office.

To succeed in this role you must have experience in :

Become the resident expert on the RingCentral Unified Communications as a Service ( UCaaS ) Platform including our hosted VoIP solution, ContactCenter , Mobile Applications, and IP hardware.

Develop a strong understanding of our customers’ business priorities and systems and utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral

Be an innovator to help drive the communication message within multiple sub verticals

Desired Qualifications :

2-3 years B2B upmarket sales experience, preferably in technology sector.

Demonstrated sales record of meeting and exceeding sales quotas.

Success in maintaining existing customer base, cultivating new business, upselling services / products.

Ability to explore and make recommendations to customers based on their priorities.

Excellent customer service orientation, face-to-face and virtual (phone / video conferencing) to support remote users.

Strong initiative and creativity applied through technology.

Vibrant and energetic attitude, willingness to perform and get things done.

What we offer :

Comprehensive medical, dental, vision, disability, life insurance

Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

401K match and ESPP

Paid time off and paid sick leave

Wellness programs including 1 : 1 coaching and meditation guidance

Paid parental and pregnancy leave and new parent gift boxes

Family-forming benefits (IVF, Preservation, Adoption etc.)

Emergency backup care (Child / Adult / Pets)

Parental support for children with developmental and learning disabilities

Pet insurance

Employee Assistance Program (EAP) with counseling sessions available 24 / 7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

Student loan refinancing assistance

Employee perks and discounts program

RingCentral’s Majors Sales team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide.

RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications.

That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it : we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

Bottom line : We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.