IT Service Specialist

VirtualVocations
Puyallup, Washington, United States
Full-time

A company is looking for an IT Service Specialist to support a global remote workforce.Key ResponsibilitiesProvide proactive and ad-hoc support for hardware, applications, and integrationsOnboard new employees and manage user access and compliance settingsCollaborate on improvement efforts and contribute to knowledge base articlesRequired Qualifications3+ years of technical support and / or customer service experienceWorking knowledge of PC support, systems administration, and operating systems (Windows, Mac, Linux a plus)Proven ability to troubleshoot complex technology issuesExperience providing remote technical support via chat, phone, and videoKindness, empathy, flexibility, patience, and commitment

15 hours ago
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