Executive Director, Age at Home

Ensure you read the information regarding this opportunity thoroughly before making an application.

Agrace is a nonprofit, community health care organization that is nationally recognized as a leader in the hospice industry.

Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.

Agrace has a strong culture of employee engagement. In 2023, Agrace was named the #1 Top Workplace by the Wisconsin State Journal and Energage, and #79 of the top 100 companies in the country among those with an employee base of 500 to 999 workers!

Location

Madison Office

Shift

Day shift / 8a-4 : 30p

Hours

1.0 FTE (40 hours a week)

HOW YOU'LL MAKE A DIFFERENCE IN THIS ROLE (ESSENTIAL FUNCTIONS)

• Daily Operations Management
• Ensure appropriate staffing levels and allocation of services based on client needs. Collaborate with HR on recruitment tactics and techniques.
• Optimize staff schedules to ensure consistency in client / caregiver matches and minimize unfilled shifts.
• Ensure Age at Home staff provide quality and consistent home care services in a cost-effective and efficient manner in line with best practice and Agrace standards.
• At the direction of AD, assist in monitoring Age at Home financial performance and participate in budget and cost analysis.
• Management of Staff and Employee Engagement
• Manage all caregiving staff.
• Participate in recruitment process and make hiring decision for new team members.
• Facilitate Age at Home-specific components of new hire orientation in collaboration with Services Manager.
• Assess staff performance and provide feedback, coaching and / or correction.
• Complete annual performance evaluations for caregivers in line with Agrace best practices.
• Coach caregivers to work within established job description guidelines and maintain boundaries.
• Assess educational needs of team and facilitate their development and knowledge into practice in collaboration with AAH Services Manager.
• In collaboration with AAH Services Manager, develop and implement engagement plans to ensure high levels of team engagement.
• Review and approve accurate caregiver weekly payroll in collaboration with Agrace's finance team.
• Monitor caregiver retention, identify new strategies for meeting / improving retention goals, and identify practices that contribute to higher retention rates among caregivers.
• Other Duties
• Participate in on-call rotation to ensure coverage of shifts by AAH caregivers.
• Assist with scheduling caregivers and client shifts.
• Participate in work group and meetings relative to position responsibilities.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor's degree preferred, or a combination of comparable education and experience
• 2-3 years leadership experience required
• Valid driver's license, auto insurance, and access to a reliable vehicle
• Experience developing, executing, and maintaining project plans and administrative policies and procedures.
• Ability to collect, review, summarize, and analyze complex data.
• Ability to communicate financial / business / technical / operational information to all levels within and outside the organization, including group presentation skills.
• Experience in project management and controlling costs; experience with strategic planning and budgeting preferred.
• Intermediate Microsoft Office Suite skills.
• Experience using software specific to the non-medical homecare.
• Ability to work effectively and cooperatively with others.
• Ability to be flexible in time and task to meet organizational needs with a high level of accountability.
• Ability to independently problem solve and recognize when situations should be escalated to supervisor.
• Ability to use proper body mechanics and standard precautions.
• Ability to maintain professional boundaries.
• Must have a desire to help others.

At Agrace we are strengthened by the diverse experiences, cultures, and traditions of our staff, patients, and clients.

Together, we pursue a vision of equity in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.

We foster a culture of belonging and inclusion that celebrates people's uniqueness and leads to meaningful, empathetic connections.

Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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