Call Center / Customer Service IV

The Fountain Group
Nashville, TN
$25 an hour
Full-time

We are a national staffing firm and are currently seeking a Call center / Customer service representative for a prominent client of ours.

This position is in Nashville, TN . Details for the position are as follows :

Job Description :

  • Pay is $25 / hr to Start!
  • 6 Month Assignment , strong possibility for extension or conversion based on performance and budget.
  • Multiple shifts available : Monday - Friday, 7am 4pm or 9am 6pm (Hybrid 3 days onsite 2 days remote)
  • Position will mainly be responsible for solving customer inquiries, data entry, technical support with a relentless attention to detail.
  • Position will also be responsible for assisting in sales and operational support services.
  • Additional responsibilities will include using pivot tables and Vlook-ups within excel to track and sort customer / client information.

Qualifications :

  • Highschool Diploma or GED is Required!
  • 3+ years of experience within a customer support or operational support role is Preferred!
  • Direct experience with excel and pivot tables is Required!
  • Experience with data entry, customer inquiries, and accurate documentation utilizing interpersonal and communication skills on a day-to-day bases is Preferred!
  • 4 days ago
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