Install Technician (Onsite)

Install Technician (Onsite)

We have an immediate need for a contract Install Technician to join an integrated laboratory system servicing hospitals, physicians, and managed care organization.

The Install Technician is primarily responsible for all aspects of deployment and technical support of desktop computers, laptops, applications, peripherals, and related technologies to internal and external customers of the company.

This includes installation, upgrading, troubleshooting, problem resolution, endpoint security compliance, updating data and preventative maintenance in accordance with company guidelines and procedures.

Location : Phoenix, AZ (Onsite). Will be required to travel within the Phoenix Metropolitan Area to different sites.

This job expects to pay about $25 27 per hour plus benefits.

What You Will Do :

• Conducts needs assessments and provides recommendations to information technology leadership identifying basic customer, departmental, and / or facility / location software and / or hardware needs and requirements.
• Works as a coordinator between other information technology departments, information security, and sales departments to ensure compliance of endpoint security as well as assisting with troubleshooting devices, applications, management consoles, and all aspects of ensuring a secure and compliant computing environment.
• Installs, configures, tests, maintains, monitors, and troubleshoots end-user and network hardware, peripheral devices, printing / scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
• Handles moving, adding, changing, and repairing computer hardware equipment. Assists and plays a role with the implementation of new or upgrade of existing application systems by following standard procedures.
• Perform basic and complex troubleshooting activities, escalating issues to other information technology departments and / or information security staff as needed.

Documents all actions and problem resolution of end-user requests using incident tracking management systems.

What Gets You The Job :

• Associate’s Degree in related field or 3 years of desktop support experience. Bachelor’s degree preferred.
• A+ Certification. Network+ or Microsoft certifications preferred.
• Demonstrated excellent customer service skills to interact with all levels within the organization.
• Knowledge and understanding of hardware equipment, including experience troubleshooting issues and replacing hardware on both desktop, printers, and laptops.
• Knowledge and understanding of software and other applications, including experience installing, configuring, and troubleshooting software on both desktop and laptops in a Windows environment.
• Knowledge of operating systems, active directory, account management, and other computing standards and best practices.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally.

We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders bringing you opportunity coupled with personal growth, and professional development! Join us.

Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.