Job Description
Rate of Pay - $23.34 / hr
Responsibilities for Heart of House Team Leader
Supervision and Training : Lead and supervise house attendants, guest runners, and public area attendants.
Ensure colleagues perform their duties efficiently and maintain high cleanliness standards.
Motivate and guide staff to provide excellent service to guests.
Ensure linen closets are fully stocked on a daily basis and assist where needed.
Carpet and Upholstery Care Program : Maintain the carpet care program.
Train house attendants on carpet extraction and shampooing machines.
Regularly inspect and maintain carpets to ensure a clean environment.
Regularly working with floor supervisors to maintain the cleanliness of guest room furniture upholstery.
Water Refilling Inventory : Oversee the daily water refilling inventory.
Ensure an adequate supply of fresh water for guest comfort.
Ensure an adequate supply of bottles and caps inventory
Amenities Refilling Pilot Program : Implement and oversee the amenities refilling pilot program.
Maintain the refilling inventory once fully implemented.
Supervise recycling program for used bottles, soaps and coffee pods
Maintenance Program Oversight : Supervise maintenance programs for cribs, rollaway beds, vacuums, etc.
Ensure proper functioning and appearance of these items.
Maintain parts and supplies for above items.
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