Job Description
Job Description
JOB SUMMARY : Assist the Sales Department Staff with answering phones, coordinating schedules, filing important documents and communicating relevant information with other departments within the Lodge.
Qualifications
- Minimum of a High School diploma; BS / BA is preferred or 1+ years of sales / event experience
- Available day and evening shifts, weekends and possible holidays
- Excellent communication skills, both written and verbal
- Prior technology, sales, hospitality or event planning experience a plus
- Technical aptitude and proficiency with computer software and programs
- Strong written and verbal communication skills
- Experience with Delphi is a plus
- Be a self-starter, passionate, ambitious, have the ability to work independently with a "can do" attitude
Job Responsibilities
- Filing and general office duties
- General correspondence, including correspondence for General Manager.
- Able to meet deadlines
- Distribute function sheets and agendas weekly
- Maintain client files including documenting calls and conversations
- Weekly Checklist
- Group Responsibilities, if needed : Enter Pick Ups, guaranteed counts for group meals, and any misc. needs of group while on the property
- Purging files of unnecessary documentation
- Type Banquet Tickets
- Run Weekly BEO’s and Event Posting Report (with current room / cottage counts) and distribute / e-mail them to the appropriate departments and clients
- Handle Outgoing Mail
- Prospecting Calls (off season)
- Handle calls that come through the 7th phone line into the office and the line designated to this position.
- Prepare Giveaway Letters / Donation Letters
- On Site tours
- Handle Sales office duties while staff is away from the office or when needed
- Book groups with day meetings (within 30 days) and groups with overnight accommodations (that can be closed within the same phone call).
- Ensure adherence to laws and policies
- Maximize revenue and adhere to event profit guidelines for all assigned business.
- Other duties as assigned
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Assist the Sales Department Staff with answering phones, coordinating schedules, filing important documents and communicating relevant information with other departments within the Lodge. Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience. Prior technology, sa...
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