Residential Admissions Liaison

Job Description

Job Description

Description :

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a detailed oriented professional with strong organizational skills to serve as the Residential Admissions Liaison at our Youth Residential Center in Belleville, IL. This position is perfect for someone who loves to communicate, and values being part of a great team. Most importantly, you’ll have the opportunity to be an integral part of a program that truly helps children succeed! If you’re ready to change the world, please apply today!!!

At Caritas, we know we’re competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees :

• 403 B Retirement Plan (5% Employer Match)
• Generous Paid Time Off
• Health, Dental and Vision Insurance Coverage
• 12 Employer Paid State & Federal Holidays
• Telehealth Services
• Employer Paid Life Insurance
• Health Saving Account
• Employer Paid Short- & Long-Term Disability
• Tuition Assistance Program
• Real Work / Life Balance

Hours worked (typical) : 40

Remote Work : Allowed (work arrangement can change depending on performance and / or needs of Caritas).

Job Tasks Typically : Unstructured - worker will be allowed to determine / plan the order of tasks, priorities, and goals.

Description of Typical Work Schedule : 10 am- 6pm (Hours set based on necessity of department or office.) Responsible for admissions outside of normal business hours- work schedule will be flexible to accommodate.

PURPOSE : The Residential Admissions Liaison has the primary responsibility of assisting in the coordination of the provision of behavioral health services throughout Caritas Family Solutions. These efforts includes tracking of referrals, consents, and admission to residential programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

SUPERVISORY DUTIES, RESPONSIBILITIES AND ACTIVITIES : None

DIRECT REPORTS : None

QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE REQUIRED / PREFERRED

Degree / Field Required : High School Diploma (Related fields will be considered.)

Degree / Field Preferred : HS Diploma (Related fields will be considered.)

Additional Fields of Knowledge Important for the Role : Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Understanding of mental health diagnoses and services required to treat them.

Experience Required : Minimum Administrative- 2 years Customer Service- 2 years Mental Health- 1 year (Can be interchanged with equivalent experience from an advanced degree related to this job and / or with other relevant experience verified by applicant / incumbent).

Licenses / Certifications Required : none

Licenses / Certifications Preferred : none

Medicaid / CFR Designation : RSA / Other Program Staff

SKILLS REQUIRED

Basic : Active Learning — Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Monitoring — Monitor / Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension — Understand written sentences and paragraphs in work-related documents. Writing — Communicate effectively in writing as appropriate for the needs of the audience. Language — Able to read and write in English.

Social : Coordination — Adjust actions in relation to others' actions. Instructing — Teach others how to do something. Service Orientation — Look for ways to help people.

Problem Solving / Decision-making : Complex Problem Solving — Identify complex problems and review related information to develop and evaluate options and implement solutions. Time pressure decision-making — Make decisions without much analysis or time to consider alternatives. Time pressure planning — Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making — Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image / reputation of Caritas, and / or the financial resources.

Resource Management : Personal Time Management — Manage one's own time and the time of others.

Technical : N / A

Proficient Computer Skills In : Outlook, Word, Excel, Database Management Software

Expert Computer Skills In : Outlook, Word, Excel, Database Management Software

MENTAL EFFORT / COGNITIVE ABILITIES REQUIRED : Fluency of Ideas — Come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Oral Comprehension — Listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — Communicate information and ideas in speaking so others will understand. Perceptual Speed — Quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Problem Sensitivity — Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. Selective Attention — Concentrate on a task over a period of time without being distracted. Written Comprehension — Read and understand information and ideas presented in writing. Written Expression — Communicate information and ideas in writing so others will understand.

PHYSICAL REQUIREMENTS : Light work. Exert up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently, and / or a negligible amount of force constantly to move objects. If the use of arm and / or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

PHYSICAL ACTIVITIES REQUIRED : Fingering / Grasping — Pick, pinch, type or otherwise work, primarily with fingers rather than with the whole hand as in handling. Applying pressure to an object with the fingers and palm. Walking — Move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Sitting — Particularly for sustained periods of time. Speech Clarity / Talking — Express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Includes the ability to understand the speech of another person. Hearing — Perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

VISUAL ACUITY : The worker is required to have close visual acuity to perform an activity such as : analyzing data; transcribing; viewing a computer terminal; extensive reading; visual inspections; inspect machines.

WORK CONTEXT / ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is based primarily in an office environment.

Subject to noise — There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Other PPE Required : As needed for the situation.

Drug Free Workplace :

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.

Requirements :