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(USA) Director, Program Management

(USA) Director, Program Management

WalmartBentonville, AR, US
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Program Management Director

The Director, Program Management leads enterprise-wide initiatives that transform strategy into execution and elevate how decisions are made and communicated. This role balances strategic vision with operational discipline, orchestrating a diverse portfolio of high-impact programs while setting the standard for executive storytelling across the organization. By simplifying complexity, accelerating decision velocity, and embedding measurable outcomes into every initiative, this leader drives sustainable business performance. Success will be defined by the ability to influence senior stakeholders, deliver cross-functional results, and raise the bar for program management and communication excellence.

Portfolio & Program Leadership

  • Drive the enterprise insights agenda : Translate business strategies into actionable prioritized roadmaps with measurable outcomes, ensuring alignment across senior leadership.
  • Orchestrate enterprise-wide initiatives : Direct and oversee multiple, concurrent cross-functional programs from concept through execution, balancing priorities and reallocating resources as needed.
  • Elevate program-management discipline : Build processes and tools that enhance transparency, accountability, and faster decision-making at scale for the insight's organization.
  • Advance maturity and operations : Lead process optimization, implement best practices, and ensure program management practices enable agility without sacrificing rigor.
  • Anticipate and resolve critical issues : Partner with executives to clarify goals, define risks, and manage dependencies, ensuring that challenges are surfaced and addressed proactively.
  • Champion continuous improvement : Foster a culture of learning and innovation by embedding structured problem-solving and process refinement across teams.

Storytelling & Executive Content

  • Shape and own the enterprise insights narrative : Translate complex analysis into clear, compelling stories that influence decisions at the highest levels.
  • Deliver executive-ready content : Produce polished materialsdecks, frameworks, dashboards, and visualsthat elevate clarity and inspire confidence in forums with senior leadership.
  • Institutionalize storytelling standards : Establish systems, templates, and style guides that streamline content development, reduce cycle times, and drive consistency.
  • Coach leaders and teams : Equip executives and stakeholders with talk tracks, speaker notes, and influence strategies to ensure clarity, alignment, and impact.
  • Measure communication effectiveness : Monitor cycle times, iteration rates, and stakeholder satisfaction to continuously refine communication practices.
  • What Youll Bring

  • Strategic leadership experience : Proven track record directing enterprise-level programs and portfolios that deliver measurable business results.
  • Executive storytelling expertise : Mastery in converting complexity into clear, concise, and influential narratives that shape enterprise decisions.
  • Operational discipline : Deep experience building governance models, scorecards, and portfolio dashboards that improve transparency and decision velocity.
  • Change leadership and influence : Skilled at aligning executives and cross-functional stakeholders, negotiating trade-offs, and leading through ambiguity.
  • Analytical and business acumen : Ability to connect data to outcomes, frame trade-offs, and apply structured problem-solving to drive strategy and execution.
  • Technical fluency : Proficiency in project management platforms and knowledgeable about data tools.
  • Preferred : PMP or equivalent certification; experience in retail, operations, or corporate strategy.
  • At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

    Health benefits include medical, vision, and dental coverage.

    Financial benefits include 401(k), stock purchase, and company-paid life insurance.

    Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    For information about PTO, see https : / / one.walmart.com / notices .

    Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

    For information about benefits and eligibility, see One.Walmart .

    The annual salary range for this position is $90,000.00-$180,000.00. Additional compensation includes annual or quarterly performance bonuses.

    Minimum Qualifications : Bachelors degree in Business, Human Resources, Legal, or related field and 5 years experience in project management, compliance, operations management or related area OR 7 years experience in project management, compliance, operations management, or related area. 4 years experience using intermediate functionality of Microsoft Office. 4 years experience leading cross-functional teams.

    Preferred Qualifications : Experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Masters degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

    Primary Location : 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

    Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

    About Sams Club

    Sam Walton opened the first Sams Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sams Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sams Club helps make saving simple for families and small business owners. Sams Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

    Sams Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas, and opinionswhile being welcoming of all people.

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