Wintel/VMware Engineer

Role : Wintel / VMware Engineer (VMware / Windows experience)

Worksite : Remote (US Locations Only)

Hours : Standard working hours + Oncall Off Business hours

Job Description :

• To manage and support all Windows servers including the Operating System.
• To recover Windows servers in the event of hardware failure
• Working knowledge on Windows Installation, transition, upgrades, space management, troubleshooting and maintenance
• Deployed Microsoft windows OS Patches released by Microsoft on Servers,
• Provide good support to mission critical midrange server infrastructure and possess good understanding of server hardware architecture and performance.
• Provide inputs in capacity planning and consolidation of Wintel based server infrastructures including virtualized environments.
• Deep level troubleshooting skills on complex issues with Wintel based server infrastructures including performance and capacity issues.
• Ensure availability and performance of Windows instance / VMware hypervisor can fully support the applications.
• Proactively monitor the Windows systems / VMware hypervisor to ensure services are up and running.
• To collate and maintain full server inventory.
• To review and agree BAU acceptance of change records on Server Management supported environments.
• To be Technical Experts in a number of supported Technologies Citrix, Clustering, ESXI etc
• To proactively manage all issues raised as problems and perform root cause analysis where requested.
• Perform system health checks both of operating system and supported technologies such as Exchange.
• Escalate service enhancement suggestions to the Server Management team.
• Provide responsive action to any high priority issue by providing the agreed level of technical cover x hrs
• Respond to monitoring alerts and execute reporting of system health and capacity through the use of tools and procedures to ensure compliance with service level agreements and operational standards
• Experience in scheduling and automating deployments in Wintel based server infrastructures
• Extensive experience in Windows Remote Desktop Services Setup and licensing

Technical Skills :

• Virtualization Technologies VMWare, vSphere, vCenter
• Knowledge on Hyper-V Server and Hyper-V Server
• Basic Knowledge on storage - SAN , NAS & Backup , Network technologies
• Expert knowledge on MSCS clusters with Windows Server and Windows Server / Failover Clustering
• Good working knowledge on ESXI and related cluster support and Vcentre knowledge.
• The candidate should have attained professional certifications in the ANY of following areas
• AWS / Clienture / VMware / Windows Server
• Extensive knowledge on the latest editions and at least earlier editions of the Windows Server Operating Systems ( / / / )
• Experience in Windows Scripting vbScript, PowerShell will be added advantage
• Good Hardware Knowledge on Client, IBM , DELL servers
• Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)
• Create and document technical Artifacts for the solution Power Point for higher level design representation, Technical Visio Drawings, Configuration Details / Test Plans in Excel and Detailed descriptions in Microsoft Word.

Core Competencies :

• Excellent verbal and written communication, presentation skill, technical and documentation skills
• Excellent analytical and troubleshooting skills.
• Ability to support multiple initiatives at any given time.
• Provides management updates and reports on project responsibilities, progress, dependencies, risks, and escalations.
• Ability to understand business needs and translate them into technical requirements and assist in solutions.
• Ability to identify challenges and convert them into opportunities.
• Ability to collaborate with cross functional teams on creating multi-discipline solutions.
• Ability to work comfortably with people from diverse geographical and cultural backgrounds.
• Ability to work independently and in team environments with discipline in a remote / home working

environment.

• Excellent Knowledge on ITIL process
• Demonstrated leadership qualities, ability to handle and work customer escalations to satisfactory resolution, sense of ownership and credibility.
• Excellent knowledge and ability in Microsoft Office products, especially Power-Point, Word, and Excel.
23 days ago