Job Profile Summary
Under limited supervision, the purpose of the job is to collect, review and assess applications, transcripts, and related documents for compliance with eligibility for admission.
Employees in this job classification are responsible for managing, expediting and maintaining files, records and other documents, and ensures accurate progression of completed files throughout the admission process.
Resolves application processing problems, and coordinates the resolution and / or referral of specific policy-related and procedural problems, processes Petition for Residency documents.
Provides quality customer service to students in the performance of their roles. Performs related work as directed.
This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Florida Statute 295. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.
Applicants claiming preference are responsible for providing required documentation at the time of submitting application.
For information on obtaining a DD 214 visit or call 1-866-272-6272.
Minimum Education :
Associate's Degree required.
An equivalent combination of experience and education may be considered
Minimum Experience / Training :
- Three to five years of relevant experience.
- Experience required is within field or closely related field.
Essential Functions :
- Daily - 15% : Reviews, verifies, and assesses admissions applications and supporting documents in accordance with established guidelines to follow-up on missing or deficient information.
- Daily - 25% : Reviews applications and transcripts with respect to current eligibility of applicants, transcripts, and records and evaluations;
initiates, codes, reviews and processes applications. Verifies residency classification.
- Daily - 5% : Creates and maintains manual and computerized records; establishes and maintains logs, filing, and record-keeping systems and ensures that all records are complete, accurate and up-to-date.
- Daily - 5% : Performs data entry and maintains various computer databases; performs analysis and calculations in the processing of data for recurring internal reports.
- Daily - 10% : Responds to inquiries and investigates / resolves problems related to transactions handled by the department;
provides advice and guidance via the telephone and in person on the application of admissions policies, procedures and documents.
- Daily - 5% : Serves as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
- Daily - 15% : Composes, prepares or ensures timely responses to a variety of written requests; prepares documents and composes routine correspondence as required.
Processes all functions related to the processing and completion of petitions for refund for Central and WHC campuses.
- Daily - 10% : Provides administrative support to include the expediting and coordinating of incoming and outgoing documentation relative to admissions policy and procedural issues.
- Daily - 5% : Assists with the supervision of student workers to include training.
- Other - 5% : Performs related duties as assigned.
Knowledge, Skills and Abilities :
- Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions.
- Ability to manage own work to job and performance standards. Ability to participate as an active team member
- Ability to lead a group of employees
- Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems
- Ability to interact and effectively communicate with a diverse employee and student population
Competencies : Respect for Others
Respect for Others
Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College.
Maintains professionalism and contributes to a cohesive work environment.
Teamwork
Cooperates and collaborates with individuals & groups that supports the mission and values of the College.
Works effectively with all individuals and contributes to a positive environment by working with a diverse population of students, faculty, staff and external constituents.
Contributes to an inclusive, respectful, and empowering working environment that welcomes varying perspectives.
Flexibility & Adaptability
Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades.
Technical Expertise
Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)
Continuous Improvement & Learning
Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College.
Job Title
Specialist, Admissions & Registration (Central Campus)
Position Number
P0005486
Job Status
Full time Regular
Department
Central Admissions
Location
Central Campus
Pay Grade
Salary
$36,800 - $43,240 (Salary rate commensurate with education and experience)
Work Shift
Third Shift
Work Schedule
Monday - Friday
Hours Per Week
Posting End Date
Open Until Filled