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Director of Operations - Residential Services

ServiceNet
Chicopee, MA, US
$60K-$62K a year
Full-time

Benefits :

  • Dental insurance
  • Health insurance

Developmental Brain Injury Services (DBIS).

Residential Programs - Hampden, Hampshire and Franklin County.

Fulltime Position.

Starting salary $60,000+.

Position Summary :

The Director of Operations provides support functions to the DBIS administrative team and residential programs of DBIS.

Position Responsibilities :

  • Under the supervision of the Vice President or Division Director, provides support, guidance, quality assurance, continuous quality improvement and planning for the operations of the programs within the division.
  • In conjunction with the clinical team, manages the logistics of new admissions and residential placements.
  • Sets up the physical operations for new residences / programs. The DO may search for and locate new sites within the division, ensuring that regulatory requirements are met.
  • Participates in the Residential team on projects and development of Residential Services.
  • Works closely with Program Directors and staff in preparation for licensing and ensures regulatory compliance and follow-up in responding to deficiencies as they arise.
  • Provides fiscal oversight to ensure Program Directors operate within their budgets.
  • Ensures best customer relationships internally and externally. Maintains a positive work atmosphere by behaving and communicating in a manner that gets along with clients, customers, coworkers, and supervisors.
  • Acts as a team builder, supporter, and player with integrity and loyalty. Acts as a role-model by demonstrating dedication to the organization's mission and goals
  • On-call responsibilities included in the position.
  • Other duties as assigned by the Vice President or his / her designee.

Qualifications :

  • Experience working with the DBIS population
  • Bachelor’s Degree preferred in a related field and / or three years full-time experience working with people who live with developmental delays and / or brain injuries.
  • 3-5yrs experience management experience.
  • Excellent communication, computer, and organizational skills.
  • Valid Driver's License and acceptable motor vehicle record.
  • Certified in Medication Administration under MA MAP guidelines.

Benefits / Incentives :

  • Starting $60,000-$62,000.
  • Paid orientation and trainings.
  • Generous time-off package.
  • Comprehensive health and dental insurance plans.
  • 403(B)-retirement plan, with employer matching.
  • Long-term disability benefits; paid life insurance.
  • Advancement opportunities; tuition assistance; and several more benefit options.

Want to learn more about DBIS?

https : / / www.servicenet.org / services / developmental-disability-services / residential-services / .

ServiceNet is an equal opportunity employer.

30+ days ago
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