Talent.com
Guest Service Agent

Guest Service Agent

Austin Towneplace Suites by Marriott North / LakelineAustin, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Guest Service Agent / Front Desk Agent

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent / Front Desk Agent!

What We Offer :

  • Career advancement opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay
  • Flexible work schedule
  • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
  • Paid vacation

SUMMARY

Accommodates guests of the hotel by performing the following duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

  • Greets, registers, and assigns rooms to guests
  • Handles confidential information, including guest records, with a high degree of integrity
  • Promptly and effectively deals with guest requests and complaints
  • Answers and routes calls as appropriate; takes guest messages with accuracy
  • Responsible for cash drawer contents and transactions during shift
  • Maintains accurate records including cash flows, registration card, reservation cards, and property walks
  • Assists with sales and marketing efforts as directed by the General Manager
  • Offers and properly handles requests for wake-up calls
  • Records pertinent guest information in the pass-on log
  • Replenishes continental breakfast as needed and keeps area clean
  • Ensures common area / lobby is clean
  • Performs laundry functions as directed
  • All other duties as assigned

    • What we are looking for :

  • 0 – 1+ year of customer service experience
  • Passionate about hospitality and creating an exceptional guest experience.
  • Ability to handle confidential information, including guest records, with a high degree of integrity.
  • Ability to answer and route calls as appropriate; takes guest messages with accuracy.
  • All other duties as assigned.
  • High School degree or better
    • serp_jobs.job_alerts.create_a_job

    Guest Service Agent • Austin, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Guest Services Agent

    Guest Services Agent

    Sonesta International Hotels CorporationAustin, TX, US
    serp_jobs.job_card.full_time
    The Guest Services Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the fron...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Reservation Agent

    Reservation Agent

    Concord HospitalityAustin, TX, US
    serp_jobs.job_card.full_time
    Downright Austin, A Renaissance Hotel, is seeking a Reservations Agent to oversee third party reservation requests, guest appreciation programs, and guest service via digital applications / systems i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Guest Service - Earn Up to $37 / hr

    Guest Service - Earn Up to $37 / hr

    TradeJobsWorkforce78757 Austin, TX, US
    serp_jobs.job_card.full_time
    ABOUT THE POSITION : -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. Handle guest issues, complaints, and reques...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Rental Sales Agent - FT

    Rental Sales Agent - FT

    Avis Budget GroupAustin, TX, United States
    serp_jobs.job_card.full_time +1
    Unlimited Commission - Average FT Earnings is $108,640 / year.Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent

    Guest Service Agent

    Stonebridge CompaniesAustin, TX, US
    serp_jobs.job_card.full_time
    The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services.This role supports the hot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent (Part Time) - Embassy Suites Austin Downtown South Congress

    Guest Service Agent (Part Time) - Embassy Suites Austin Downtown South Congress

    HiltonAustin, TX, US
    serp_jobs.job_card.part_time
    Guest Services, Operations, and Front Office.Your Welcome AwaitsJoin Our Team as a Part-Time Guest Service Agent at Embassy Suites Downtown!". Embassy Suites Downtown is looking for a friendly and d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead Passenger Service Agent

    Lead Passenger Service Agent

    Menzies AviationAustin, TX, US
    serp_jobs.job_card.full_time
    As a member of the Menzies Aviation Passenger Service Lead Team, you will be responsible for coordinating passenger service related activities such as checking in passengers for flights at the tick...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent - Full Time

    Guest Service Agent - Full Time

    Omni Houston HotelAustin, TX, US
    serp_jobs.job_card.full_time
    Ensure extraordinary service to guest on Omni Premier Floors during Breakfast and Happy Hours.This position will set-up, serve, and maintain cleanliness of the Omni Club Lounge as well as provide a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Guest Service Agent - Full Time

    Guest Service Agent - Full Time

    Omni Barton Creek Resort & SpaAustin, TX, US
    serp_jobs.job_card.full_time
    Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Rental Sales Agent - PT

    Rental Sales Agent - PT

    Avis Budget GroupAustin, TX, United States
    serp_jobs.job_card.full_time +1
    Unlimited Commission - Average FT Earnings is $108,640 / year.Immediately hiring! We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Guest Service Provider

    Guest Service Provider

    Bo Stover 2Lockhart, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Shift Leaders, Assistant Managers and General Managers.This Golden Chick location is expanding and looking for Team Members to join our team. We have values, vision, and a brand purpose for the futu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent - Hilton Austin

    Guest Service Agent - Hilton Austin

    HiltonAustin, TX, US
    serp_jobs.job_card.full_time
    Hilton Austin Front Office Team Opportunity.At the center of Downtown, our hotel is attached to Austin Convention Center via covered walkway. Reach East Sixth Street nightlife two blocks away, and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front Desk / Customer Service Agent

    Front Desk / Customer Service Agent

    Hyatt HotelsRound Rock, TX, US
    serp_jobs.job_card.full_time
    Great opportunity in a beautiful part of Round Rock.This is a fun and service forward company with ample career opportunities. We have it all - culture, environment, and growth! Top tier benefits fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    On Call Guest Service Agent

    On Call Guest Service Agent

    Sonesta International Hotels CorporationAustin, TX, US
    serp_jobs.job_card.full_time
    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Rental Agent

    Service Rental Agent

    Penske Automotive GroupRound Rock, TX, US
    serp_jobs.job_card.full_time
    Service Rental Agent Opportunity.Round Rock Toyota is looking for a knowledgeable and friendly Service Rental Agent to join our dealership team and deliver extraordinary customer experiences.At Pen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Guest Service Representative Mix 7-3 and 3-11

    Guest Service Representative Mix 7-3 and 3-11

    MC-SP Georgtown I LLCGeorgetown, TX, US
    serp_jobs.job_card.full_time
    Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent - DoubleTree Suites by Hilton Austin Downtown Capitol

    Guest Service Agent - DoubleTree Suites by Hilton Austin Downtown Capitol

    HiltonAustin, TX, US
    serp_jobs.job_card.full_time
    Guest Services, Operations, and Front Office.DoubleTree by Hilton Austin located within two blocks of the Texas Capitol is looking for a Full-Time Guest Service Agent to join our awesome front desk...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Booking Agent

    Booking Agent

    RemotetravelcareersAustin, Texas, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.Assist customers with booking flights, hotels, and transportation.Provide clear and frien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days