Chief Operating Officer (COO), Credit Union

Minimum Qualifications

Bachelor’s degree in business, accounting, or a related field from an accredited institution as approved and accepted by the University of South Alabama and four years of related professional experience in a credit union or banking industry setting, one year of which was in a supervisory capacity, and meet requirements to be bondable in the state of Alabama.

Preferred Qualifications Job Description Summary The University of South Alabama’s Credit Union is seeking to hire a Chief Operating Officer (COO), Credit Union.

Interested candidates should apply to be considered. Essential Functions These are the job duties required of the position. Essential Functions

• Responsible for assisting the credit union president / CEO / manager in the overall management for the daily operations of the credit union.
• Responsible for the administration and supervision of front end and back end operations and branch activities within established policies and guidelines.
• Assists in directing all credit union operations, which include planning, recommending and implementing programs and policies and providing general administrative direction.
• Manages daily operations of credit union and established office procedures.
• Analyzes various statistics and the use of technology in all areas of operation and makes recommendations for the efficient operation and growth of the credit union.
• Ensures adequate equipment supplies and working space is available.
• Ensures that the president is kept fully informed on the conditions and operations of the credit union and of all important factors influencing them.
• Maintains daily contact with branch managers, providing support, input, feedback, and guidance concerning their daily operations.
• Monitors branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales and new accounts.
• Develops, implements and maintains operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members.
• Holds periodic staff meetings.
• Identifies areas for improvement, changes in procedures, new developments, or changes in services or products.
• Keeps staff up to date on trends and general credit union information.
• Oversees hiring, promotions, transfers, terminations and other changes in status of assigned employees.
• Evaluates the job performance of subordinates to ensure quality of work and service to members.
• Attends board meetings and reports on assigned areas of responsibility as requested by the president.
• Manages and recommends the purchase of equipment and supplies.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Posting Information

Benefits

Paid Time Off (PTO) Health Insurance Short Term Disability Life Insurance Education Benefit Retirement Plan Memberships and Events Student Loan Forgiveness Paid Time Off (PTO) Employees earn paid time off (PTO) as they work.

PTO can be used for vacation, holidays, sick days and personal days. Each year, employees can choose to cash out up to 80 hours of available PTO the following calendar year.

Health Insurance New employees health, dental, and pharmacy benefits are effective the first day of the month following hire date.

Short Term Disability This free benefit provides income support for those who are out of work for a medical reason, such as illness, accident or maternity.

After a seven-day waiting period, it provides a 60-percent wage replacement, up to $1,000 per week for 90 days. Life Insurance USA Health provides a free term life insurance policy for our employees based on annual salary.

Policies for spouse and dependents are also included. Additional coverage can be purchased for employee, spouse and dependents.

Education Benefit University of South Alabama offers a credit on tuition each semester for employees, spouse, and dependents after just six months of employment.

Retirement Plan USA Health offers a 5% matching retirement account and other non-matching account choices. Included with this benefit is a free individual session with a financial planner.

Memberships and Events Employees can join USA’s state-of-the-art recreation center for a nominal fee. USA football season tickets are available at a discount, and employees can attend all other USA sporting events for free.

Student Loan Forgiveness As an employee of a government or not-for-profit organization, you may be eligible for the Public Service Loan Forgiveness Program through the U.S. Department of Education.