Search jobs > Chicago, IL > Remote > Service desk analyst

Remote Service Desk Analyst

VirtualVocations
Chicago, Illinois, United States
Remote
Full-time

A company is looking for a Service Desk Analyst - Remote / Hybrid.Key Responsibilities : Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and support policies to provide accurate solutionsRequired Qualifications : Bachelor's degree or equivalent work-related experience2-4 years of directly related experience in service desk / technical support6 months or more using database tools and / or Visual StudioBroad range of knowledge in enterprise technologies such as cloud, network, desktop, server, database, mobile devices & tabletsExperience using BitBucket, GitHub, or other repositories

7 days ago
Related jobs
Promoted
VirtualVocations
Chicago, Illinois
Remote

A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...

Promoted
Medical College of Wisconsin
Chicago, Illinois
Remote

All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AZ, FL, IL, IN, MD, MI, MN, MO, NC, TN,TX, and UT. Ensures correct functioning of MCW purchasing and accounts payables processing and/or business support services. We are committed to fos...

Promoted
VirtualVocations
Chicago, Illinois

A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...

TechData Service Company LLC
Chicago, Illinois
Remote

Remote, 100% Onsite, or Hybrid Onsite Schedule: Remote. Position Title: Data Standards Analyst. Effectively mentor peers and Data Standards Analysts with regard to data standards and functional operations. Train new Data Standards Analysts on process and systems related to the management and impleme...

501 CSAA Insurance Services, Inc.
Illinois, United States
Remote

We are actively hiring for an Actuarial Analyst IV – Remote. As an Actuarial Analyst IV you will research and develop new methods for insurance rating. Provides training to Actuarial Analysts. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. ...

CJ Logistics
Des Plaines, Illinois

As part of CJ’s Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users and customers. Respond to telephone, email and helpdesk requests for technical support using Zoom and ServiceNow. ServiceNow experience preferred. Previous customer ...

CJ Logistics America
Des Plaines, Illinois

As part of CJ’s Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users and customers. Respond to telephone, email and helpdesk requests for technical support using Zoom and ServiceNow. ServiceNow experience preferred. Previous customer ...

Covenant Living Communities and Services
Skokie, Illinois

The Help Desk Analyst is an intermediate technical professional – with a customer service orientation - who can effectively provide a broad range of services, both directly to the end-user community as well as to the corporate office. JOB DESCRIPTION The Help Desk Analyst is responsible for providin...

501 CSAA Insurance Services, Inc.
Illinois, United States
Remote

We are actively hiring for an Insurance Product Analyst IV– Remote. Lead analyst community: advocate for analysts, provide guidance and mentorship, cultivate team building, and lead the team through budgeting/planning and strategic ad hoc analysis. As an Insurance Product Analyst IV, you will be a s...

K2 Services
Chicago, Illinois

Service  Desk Analyst (On-site Chicago)                 Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in s...