Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
We are seeking dynamic and dedicated Restaurant Servers to join our team. The ideal candidate will have a passion for hospitality and a knack for delivering top-notch service in a premium dining environment.
You will play a crucial role in ensuring that our guests have a memorable and enjoyable experience.
This role will pay an hourly rate between $9.00 plus tips
Benefits for PT roles : 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Ensemble Arts Philly is home to a wide variety of genres including Broadway, comedy, theater, jazz, dance, and family presentations across three iconic venues : the Kimmel Center for the Performing Arts, the Academy of Music, and the Miller Theater.
Responsibilities
- Greet guests professional and friendly manner.
- Present menus, take food and beverage orders and provide recommendations when necessary.
- Ensure accuracy in order-taking and communicate orders to the kitchen staff promptly.
- Serve food and beverages to guests, following established serving standards.
- Check on guests regularly to meet their needs and address any concerns or requests.
- Prepare and deliver accurate and timely guest checks and process payments using the POS system.
- Maintain a clean and organized work environment, including setting up and breaking down tables.
- Collaborate with other team members, such as kitchen staff and hosts / hostesses, to provide a seamless dining experience.
- Adhere to health and safety standards, including proper food handling and sanitation.
- Handle guest feedback and resolve any issues
Qualifications
- High school diploma or equivalent.
- Previous 5 years of serving experience in premium service restaurant
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask.
- Knowledge of food and beverage service standards.
- Knowledge of point-of-sale (POS) systems and basic math skills for accurate order processing and bill calculations.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- An eagerness to learn and adapt to new procedures and standards.
- Solid knowledge of wine and spirits
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