A company is looking for a Director of Client Support and Fulfillment to lead their client support function.Key ResponsibilitiesScale and lead the client support function for property management customers and their residentsEstablish a metrics-driven function with proven consistency for customer satisfaction, quality, and response timesManage and coordinate in-house domestic teams with offshore BPO resourcesRequired Qualifications7+ years of experience in SaaS and services client support leadershipProven track record of exceeding KPIs that directly impact the customer experienceLeadership experience with a history of scaling teams to meet growing business needsProperty tech experience preferredExperience with ServiceCloud, Salesforce, Totango, or comparable platforms
Director of Client Support
A company is looking for a Director of Client Support and Fulfillment to lead their client support function. ...
Director Of Clinical Support-malnutrition Program
Position Title: DIRECTOR OF CLINICAL SUPPORT-MALNUTRITION PROGRAM. Director of Clinical Services. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Assists with the management of the clien...
Director of Product Decision Support
A company is looking for a Director of Product, Decision Support. ...
Director Of Clinical Support-malnutrition Program
Position Title: DIRECTOR OF CLINICAL SUPPORT-MALNUTRITION PROGRAM. Director of Clinical Services. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Assists with the management of the clien...
Director of Customer Support
A company is looking for a Director of Customer Support to lead their Customer Support team and enhance service delivery. ...
Regional Director of Sales – TPA
The role of the Regional Sales Director involves the expansion and upkeep of sales connections with brokers and employer groups. Bachelor’s degree and 5 years of related experience or 10 years of related experience in lieu of degree. Regional Director of Sales - TPA. Regional Director of Sales - TPA...
Director of Engagement - Support Hub
The purpose of the Director of Engagement is to drive strategy, implementation, and evaluation for GFM’s development, marketing, mobilization/recruiting, and networking efforts. The Director of Engagement has the ability to work on site and from home on a regular basis. This ministry role is full ti...
Director of Client Services
The Director of Client Services and their Client Services leads drive the commercial health of the office by ensuring the quality of AKQA deliverables, strong client satisfaction, and high employee engagement. A champion for enduring client relationships and product excellence, the Director of Clien...
(Hitachi) Director of Mining Product Support
The Director of Mining Product Support will be a newly created management role expanding out of the current organizational chart. Manage the following sections of product support: Technical Support, Dealer Support in all Mining after sales activity. Reporting into the VP of Product Support & Reman, ...
Assistant Director of First Gen & Student Support Programs
The Assistant Director of First-Generation and Student Support Programs reports to the Director of Equity and Care and is a member of the Equity and Care team. Accept referrals from behavioral and/or students of concern processes and provide outreach to students identified as potentially in need of ...