The Regional Manager of Financial Services is responsible for managing and administering all investment activities within a region and serve as client relationship manager for large and complex accounts and for all non-qualified institutional accounts.
The Regional Manager is also responsible for working with the Manager of Retail Investment Services to train, motivate and create teamwork between and among other regions.
Essential Functions
- Develop regional business development plans with Regional President, and individual business development plans with individual representatives
- Develop, monitor, and achieve regional performance goals
- Schedule client meetings on a periodic basis
- Supervise the performance of annual investment reviews
- Review financial / investment markets daily
- Manage department workload / workflow
- Develop communication with internal business partners
- Ensure current knowledge of investment markets (stocks, bonds)
- Oversee Investment Management Accounts and IRA's, Brokerage activities, and Insurance Activities
- Cultivate potential referrals
- Complete financial profiles
- Analyze customer needs
- Recommend investment / insurance solutions
- Perform presentations / meetings with prospects
- Finalize new agreements with customers
- Monitor and report new business results to Senior Management
- Recommend profitability increasing alternatives for Northwest
- Develop improvements to procedures and appropriate customer service standards
- Control and minimize departmental nonpayroll costs
- Manage work hours and FTE's to control costs
- Recommend fee schedules developments / alternatives
- Approve exceptions to standard fee schedules
- Monitor new business revenue
- Assist with constructing annual budgets
- Approve and / or recommend expenditures
- Implement measuring and monitoring systems
- Set and monitor individual and regional goals in order to meet divisional goals and objectives
- Direct and guide technical and highly skilled staff
- Serve on Product Review Committee
- Work with the Manager of Retail Investment Services to train, motivate, and create teamwork between and among other regions.
Serve as client relationship manager for large and complex accounts and for all non-qualified institutional accounts
- Ensure compliance with Northwest’s policies and procedures, and Federal / State regulations
- Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
- Assist with develop corporate strategies
- Assist with setting corporate / personal goals and targets
- Cross-sell other Northwest products and services
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree Investment / Business Finance / related degree
Work Experience
8 - 12 years relevant experience
3 - 5 years supervisory experience
General Supervisory / Manager Knowledge, Skills, and Abilities
- Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches
- Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest’s strategic plans
- Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion
- Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning
- Ability to present and express ideas and information effectively and concisely in an oral and / or written mode in a manner appropriate for the audience
- Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information
- Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals;
providing advice and assistance as required
Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters
Licenses and Certifications
Series 6
Series 7
Series 63
Series 65 or 66
Life
LI-JB1
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