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Principal Account Manager

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Principal Account Manager to manage technology for internal and external clients.Key ResponsibilitiesAct as the primary technology contact for operations, sales, and external clientsPartner with client leadership to execute technology strategies and ensure quality customer supportLead assessments to identify innovative technology solutions for operational effectivenessRequired Qualifications, Training, and Education5 years managing Information Technology or project teamsExperience in Account Management with significant client interaction5+ years of experience in a call center environment;

knowledge of Avaya and Cisco infrastructure preferredThorough knowledge of network protocols, desktop operating systems, and troubleshooting techniquesCertifications such as a degree in Computer Science or Microsoft Certified Product Specialist (MCPS) preferred

2 days ago
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