Personal Lines Account Manager

We are seeking a highly motivated and experienced Personal Lines Account Manager to join our team. The ideal candidate will have a strong background in both Personal Lines (PL) and Commercial Lines (CL) insurance, with a proven track record of success in account management and client retention.

This role offers the opportunity to work closely with a diverse client base and to contribute to the growth and success of our agency.

Key Responsibilities :

• Manage a portfolio of small to mid-market clients, ensuring exceptional service and proactive account management.
• Utilize expertise in Personal Lines and Commercial Lines insurance to advise clients on coverage options and risk management strategies.
• Cultivate and maintain strong relationships with clients, underwriters, and other stakeholders.
• Collaborate with the sales team on lead generation, prospecting, and marketing initiatives.
• Provide timely and accurate responses to client inquiries and policy service requests.
• Monitor industry trends and regulatory changes to effectively communicate updates to clients.
• Leverage excellent scheduling and organizational skills to prioritize and manage workload effectively.

Requirements :

• Minimum 3-5 years of demonstrated success in Personal Lines and Commercial Lines insurance, with a clear understanding of the 60 / 40 split between PL and CL.
• Possession of a valid Property & Casualty (P&C) License in Ohio.
• Proven ability to achieve a high client retention rate, particularly with small to mid-market clients.
• Experience working with clients in industries such as Transportation, Contractors and General Liability.
• Former experience as a Logistics Expert or Operations Lead is advantageous.
• Strong proficiency in Account Management, Lead Generation, Prospecting, and Marketing across multiple industries.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with diverse clientele and internal teams.

Benefits :

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Professional development opportunities and ongoing training.
• Collaborative and supportive work environment focused on growth and success.

Application Process : Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and relevant experience to [email protected] .

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.