Join Our Team : Entry Level Customer Service Assistant
Are you passionate about providing exceptional customer service and looking to kick-start your career in a dynamic and creative environment?
Style Netbox is seeking a motivated Entry Level Customer Service Assistant to join our team in Washington, DC.
About the Role : As an Entry Level Customer Service Assistant, you will be the first point of contact for our clients, assisting with inquiries, resolving issues, and ensuring an outstanding customer experience.
You’ll play a vital role in supporting our team and helping clients feel valued and understood.
Responsibilities :
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist clients by providing information about our services and guiding them through processes.
- Address and resolve customer issues, escalating complex problems to senior team members when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure seamless communication and customer satisfaction.
- Provide general administrative support as needed.
Qualifications :
- High school diploma or equivalent required; a college degree is a plus.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with a customer-focused attitude.
- Basic proficiency in Microsoft Office Suite and customer service software.
- Ability to multitask, prioritize, and manage time effectively.
- No prior experience required, but previous experience in customer service is a plus.
Benefits :
- Competitive hourly wage : $19 - $24 per hour.
- Monday to Friday 8-hour shifts for a great work-life balance.
- Dental insurance and employee assistance program.
- Flexible schedule and free parking.
- Opportunities for career growth and development in a creative and supportive environment.
If you’re ready to launch your career and make a difference in customer service, apply today to join the Style Netbox team in Washington, DC!
Location : Washington, DC
Salary : $19 - $24 per hour
Schedule : Monday to Friday, 8-hour shifts
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