Client Relations Manager

Job Description

Job Description

Client Relations Manager - Real Estate

EmpowerHome Team

Location : On-Site | Chantilly, VA

Are you a natural leader who thrives on organization, accountability, and results? Do you love managing projects, people, and processes to create world-class client experiences? If so, the EmpowerHome Team , ranked among the Top 10 Real Estate Teams in the Nation (RealTrends 2024) , is seeking a Client Relations Manager / Real Estate Operations Manager to join our high-performing Chantilly, VA office.

This is an exciting leadership opportunity for someone who’s detail-oriented, thrives in a fast-paced environment, and wants to play a key management role in the success of one of the most recognized real estate brands in the nation.

In this role, you’ll oversee the entire lifecycle of the listing process — from property preparation to closing — ensuring clients receive a 5-star experience at every stage. You’ll serve as a key leader who coordinates internal team members, agents, and vendors to deliver seamless operations and exceptional results.

Compensation : $55,000

Responsibilities :

• Project Management : Lead the execution of property prep, staging, photography, and showings while managing timelines and vendor coordination
• Team Leadership : Oversee the listing coordination team, ensuring accountability, communication, and operational efficiency across all active listings
• Marketing Oversight : Collaborate with the marketing department to ensure every listing is showcased with top-quality descriptions, visuals, and digital promotion across MLS, social media, and real estate platforms
• Client Relationship Management : Serve as the main point of contact for sellers, delivering proactive communication, updates, and high-level service from pre-listing to under contract
• Systems & Compliance : Maintain accurate CRM and MLS records, oversee listing documentation, and ensure compliance with company standards and industry regulations
• Operational Excellence : Continuously refine processes, identify efficiencies, and uphold EmpowerHome’s standards of excellence and integrity

Qualifications :

About Company

Why Join EmpowerHome?

If you’re ready to bring your expertise to a high-energy, high-performance real estate team where your work truly matters, apply today!

Submit your resume to be considered.

Take note : This is an on-site position with a 5-day office requirement