Client Support Associate

Pristine Telecommunications
Montville, NJ, US
Full-time
Quick Apply

Do you believe that all it takes is a little communication and a smile to solve most problems? Are you passionate about introducing solutions to clients they haven't even been aware of?

Are you ready to grow your career and work for a company that you believe in? Three times yes? Then we need to meet you! Pristine Telecommunications is looking for a Client Support Associate to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry.

As the Client Support Associate, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion.

Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up. What You Will Accomplish Every Day : Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team What You Bring to the Role : Bachelor's degree from accredited college or university 2-4 years of experience working in the business-sphere in a client-facing role Team player able to work effectively and collaboratively to meet goals and client deadlines Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly Thrive in a fast-paced, entrepreneurial environment Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team Powered by JazzHR

8 hours ago
Related jobs
Promoted
Pristine Telecommunications
Fairfield, New Jersey

Pristine Telecommunications is looking for a Client Support Associate to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Client Support Associate, you will fuel the client's excitement as their direct point of co...

ADP
Florham Park, New Jersey

Associate Client Support Consultants. In this role, you will work in a hybrid environment (work part of the week in the office and part of the week at home) while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training t...

Pristine Telecommunications
Montville, New Jersey

What You Will Accomplish Every Day: Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-f...

Promoted
Autoland Toyota Chrysler Jeep Dodge Ram
Springfield, New Jersey

At Autoland Toyota Chrysler Jeep Dodge Ram, we are committed to an environment where the customer is always treated with respect and dignity.Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity.Above all, there is the highest standard of...

Promoted
Oppenheimer & Co. Inc.
Florham Park, New Jersey

Private Client Division is currently seeking a Registered Client Service Associate for their Florham Park branch office. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sal...

Promoted
Closets By Design of Northwest New Jersey
Summit, New Jersey

Customer Service/Office Representative. Customer Service Representative. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service. Customer oriented, friendly and enthusiastic. ...

Promoted
Simon Quick Advisors
Morristown, New Jersey

The Client Service Associate supports the Client Advisor team with day-to-day client needs and requests. Client Focus - Prioritizes client needs, delivers exceptional service, and builds strong, lasting relationships through effective communication and responsiveness. Our purpose is to give our...

Promoted
Jesse M Branson Agency
Caldwell, New Jersey

As a Customer Service Representative, you will play a vital role in ensuring client satisfaction and maintaining the agency's positive reputation. Provide excellent customer service to clients, answering their inquiries and resolving any issues they may have. Prior experience in a customer servi...

Promoted
Passaic County Community College
Paterson, New Jersey

Coordinator of Student Accounts and is responsible for providing excellent customer service to all users of the Bursar's Office as well as entering payments through the Colleague cashiering system. Record and reconcile all payments through the Colleague cashiering system. Knowledge of cashiering...

Promoted
Robert Half
Morristown, New Jersey

Support the Manager of IT Support with routine maintenance and day-to-day duties, including server and network infrastructure monitoring. This position requires an in-depth understanding of hardware, software, server platforms, file servers, network infrastructure monitoring, and Windows 10 and 11 o...