Account Manager - Retention Specialist

VirtualVocations
Far Rockaway, New York, United States
Full-time

A company is looking for an Account Manager - Retention Specialist for the US Remote, Western Region.Key Responsibilities : Provide exceptional customer support to strengthen revenue retentionConsult and educate advertisers through inbound calls and emailsShow clients the value of Yelp by highlighting ad performance metricsRequired Qualifications : Bachelor's Degree or 3+ years of relevant client-facing experienceExperience in account management, sales, advertising, or small business preferredLove for local businesses and understanding of their importanceExcellent time management and organizational skillsAbility to handle tough conversations with business owners professionally

1 day ago
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