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Service Manager

Service Manager

Girl & The GoatChicago, IL, US
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Boka Restaurant Group and Top Chef / Iron Chef winner, Stephanie Izard , are currently seeking a Restaurant Manager   to join the team of Girl & the Goat , located on Chicago’s famed Restaurant Row!

Benefits & Perks : Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, free membership to Chicago Athletic Clubs, 401(k) program, life insurance, wellness benefits, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 20+ establishments !

About Boka Restaurant Group : Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here : https : / / www.bokagrp.com /

About Girl & the Goat : Girl & The Goat is Chef Izard’s culinary home after her Top Chef Season 4 win and notably one of the first establishments to open in the Randolph Restaurant Corridor. The 122-seat restaurant's family style menu is divided into meat, fish, and vegetable categories and offers a selection of wines from around the world. The menu features bold flavors with global influence in a fun and lively setting that makes guests feel at home from the moment they walk in the door.

Restaurant Manager’s Responsibilities :

  • Report directly to the General Manager
  • Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door
  • Opening duties including restaurant walk- through  to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed
  • Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through
  • Helping to manage all employees, including assisting in training, support, performance management, and discipline
  • Checking the reservation books and running the door when needed
  • Participating in management meetings
  • Regularly communicate with employees and guests

Qualifications :

  • At least 2 years of management experience in a fast-paced restaurant setting
  • Liquor, beer, and wine knowledge is a must
  • In-depth experience with Open Table and Aloha
  • Extensive food and beverage knowledge
  • Willing to work nights and weekends
  • Knowledgeable about Boka Restaurant Group and Stephanie Izard
  • This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team

    Physical Requirements :

  • Lift and move up to 10 pounds; frequently lift and / or move up to 25 pounds; and occasionally lift and / or move up to 50 pounds
  • Safely and effectively use all necessary tools, equipment, and cleaning chemicals
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and / or slick surfaces
  • Ability to bear exposure to hot and cold environment
  • If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!

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    Service Manager • Chicago, IL, US

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