Talent Operations Program Manager - ReqID: 10929

Description

Talent Operations Program Manager

At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years connecting communities with emerging communications technology across the country.

At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.

6B to roll out fiber-fast internet to 10m+ homes by 2025. We’re growing our team so you can join us in exploring and opening new frontiers.

Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours.

What we’re seeking :

Join our Talent Management Talent Operations team as a Talent Operations Program Manager. In this capacity, you'll oversee the program management and strategy of Talent Management and Operations initiatives, ensuring alignment with organizational objectives and timely execution.

Collaborating with cross-functional teams, you'll develop and implement strategies, monitor metrics for effectiveness, and propose enhancements.

Based at our Dallas headquarters, you'll lead company-wide Onboarding, Awards, and Survey initiatives, to name a few. Our opportunity in Talent Operations is in serving our Talent Management peers and clients across the business.

In this in-person role, you will be required to report to 1919 McKinney Ave, Dallas, TX to complete your work responsibilities.

What we need in you :

In this pivotal role, your proficiency in project and program management, stakeholder engagement, and fostering inclusion and collaboration will drive success.

Your ability to collaborate across teams, coupled with strategic acumen and multitasking capabilities, will advance our operational initiatives.

Adaptability, a dedication to continuous improvement and a passion for positive change will be essential as we collectively shape Frontier's technical capabilities and employee experience.

What you’ll do :

As part of the team, your role is comprised of three parts :

• 30% focuses on program managing major operational initiatives, reporting & data analysis, and building both business cases & executive summaries
• 20% involves managing and supervising the Frontier Onboarding Strategy, including process, events, and touchpoints
• 30% involves managing and supervising the Frontier Survey Strategy, including process, events, and touchpoints
• 20% is dedicated to co-managing and overseeing Awards and the Talent Management portions of each

Here, you will :

• Oversee the program management of Frontier’s Onboarding Strategy initiative, ensuring alignment
• with organizational objectives and timely execution
• Oversee the program management of Frontier’s Survey Strategy initiative, ensuring alignment
• with organizational objectives and timely execution
• Organize the planning and execution of Onboarding events, overseeing all logistical aspects
• Partner with Employee Impact Groups (EIG), ensuring partnerships across our Onboarding objectives
• Lead company-wide Survey Strategy & Employee Listening initiatives, overseeing the partnership with our Survey Strategy vendor
• Monitor, analyze, and evaluate metrics and industry trends to gauge effectiveness, recommending enhancements as needed

What we offer :

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well.

Some of which we’re most proud to offer includes :

• Salary Range : $57,000 to $177,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave and up to $10k in adoption program assistance

What background you should have :

• 5+ years of relevant experience in project / program management and utilizing project / program
• management tools and software
• 5+ years of direct involvement in companywide initiatives related to DEI and employee experience
• Proven track record in leading programs from conceptualization to execution, including establishing
• program requirements and utilizing data for evaluation
• Excellent communication skills, both verbal and written, with the ability to engage with individuals at all
• organizational levels
• Outstanding presentation abilities in both large and small group settings
• Demonstrated ability to work independently with minimal supervision while maintaining reliability and
• trustworthiness
• Proficiency in MS Office Suite, including Teams, Word, Excel, PowerPoint, and Outlook

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values.

We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer.