A company is looking for a Customer Support Manager - Tier 1.Key Responsibilities : Managing the success of the Tier 1 Support Team and driving performance to hit all KPIsEnsuring appropriate escalation of cases to Tier 2 Support TeamAnalyzing case content and interactions for ongoing process improvementsQualifications & Skills : 4+ years experience in a technical support roleFour year degree or 2+ years of SaaS support management experienceStrong personnel management skillsExperience with technologies like Google Services, Salesforce, Wordpress, etcFamiliarity with SaaS solutions and enterprise-level customers is a plus
Customer Support Manager - Tier 1
A company is looking for a Customer Support Manager - Tier 1. ...
Digital Office - Senior Customer Support Manager
Customer Support Manager, Customer Solutions will have customer (& dealer) support responsibilities across Komatsu’s North America region for a variety of digital solutions as follows:. Customer Support Manager will have responsibilities in sync with customer adoption of innovative digital solutions...
Customer Support Manager
A company is looking for a Customer Support Manager who is highly motivated and focused on business growth opportunities. ...
Customer Support Associate/account Manager
Customer Support Associate/Account Manager**. Provides high level customer service and operational support to our customers at the respected warehouse. Works closely with the internal IT department to support resolving customer issues. Our technology platform makes complex omnichannel fulfillment an...
Tier 2 Customer Support Representative
A company is looking for a Tier 2 Customer Support Representative to assist clients with their communications platform. ...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient serv...
Senior Manager, Sales & Customer Support
The Senior DTC Sales & Customer Support Manager will lead and manage the sales and customer support teams to achieve sales targets, ensure exceptional customer service, and drive overall growth for Hydroviv. This role requires a strategic thinker with a proven track record in DTC sales, customer sup...
Technical Support Specialist (On-site)
Must be able to create professional-looking technical and business documents, including technical system overviews for non-technical audiences, technical documentation for relevant systems, ‘how-to’ documents for customer consumption, and troubleshooting documents for lower-level technical staff. Pr...
IT Support Technician - Security Clearance Required
Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or in...
IT Support Specialist Level 3
This position is tasked with assisting the IT team with support for our field, remote access, workstation support, and the support of various IT project implementations. The IT Support position will join a dynamic IT Department focused on providing superior customer service to the Power team. The po...