A company is looking for a Supervisor, Contact Center Operations.Key ResponsibilitiesOversees daily operations of contact center teams to ensure customer satisfaction and complianceMonitors interactions and metrics to maintain performance, quality, and efficiency standardsProvides training and coaching to staff and evaluates team performance for improvement opportunitiesRequired QualificationsBachelor's degree required4+ years of related experience or equivalent knowledge and skillsAbility to prioritize and manage time effectivelyExperience in training and coaching staffFamiliarity with compliance requirements in contact center operations
Contact Center Operations Supervisor
A company is looking for a Supervisor, Contact Center Operations. ...
Outsource Manager, Contact Center (Third-Party Operations)
As an Outsource Operations Manager for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. You will identify and lead process improvement and cross functional projects for the Customer Service Call C...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Clinical Contact Center Supervisor
A company is looking for a Clinical Contact Center Supervisor to oversee call center operations and staff performance. ...
Project Manager IV - Academic Program Operations
The Project Manager IV for Academic Program Operations will stay informed on projects within assigned team and ensure best practices are used across the functional team, mentoring and developing project managers and associate project managers in their work. The Project Manager IV monitors and report...
Federal Program Manager Utah, TS SCI with Polygraph
Federal Program Manager Utah, TS SCI with PolygraphThis role has been designed as Onsite with an expectation that you will primarily work from an HPE partner/customer office. This is a Program/Project Management position that leads complex customer engagement to ensure that it meets all scope, time,...
Call Center Manager
A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Program Manager, MRED
Program Manager, MREDJob SummaryThe Master of Real Estate Development (MRED) program at the David Eccles School of Business, University of Utah, is seeking an innovative and motivated Program Manager to join our team. Represent the MRED program at recruiting events to promote the program and attract...
Architectural Project Manager
In depth understanding of building systems and design, as well as the construction projects, schedules, and budgets. Knowledge of codes, standards, and permitting and certification processes for building design projects. Understands basic tenants of various engineering reports associated with projec...
LS - Operations Manager
The Operations Manager will be responsible for the safety, productivity, service levels and overall operational efficiency of the FBO Line Department. Ensure that departments and personnel have adequate resources and inventory to maintain safe and efficient operations, while facilitating a high leve...