Manager, Sales Operations

Overview

As a Sales Operations Manager, your primary responsibility will be to support Sales Operations in regards to metrics, systems tools, processes and projects.

You will utilize your communication skills, high energy level and attention-to-detail to support a fast-paced sales infrastructure.

Responsibilities

CORPORATE VALUES

Respectful communication and cooperation : We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation : Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work / life balance that supports our employees' varying needs : We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities : We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

YOUR IMPACT

The essential functions of this position include :

• Manage and ensure regional Sales forecast accuracy
• Understand and analyze complex financial data
• Provide sales operations reporting to various department managers
• Manage the overall CRM process including forecasting, reporting and internal training
• Help in all areas of sales operational support such as commissions, P&L, and budgeting
• Follow ePlus' performance review process to promote communication, provide useful feedback about job performance and contribute to an employee's professional development

You are also expected to :

• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

QUALIFICATIONS

• High school diploma required, some college preferred
• 5 or more years of experience in an operations or sales support role in a related industry
• Willing to dig into problems and come out with fact-based solutions
• Familiarity with finance and accounting principles
• Strong working knowledge of database systems and intermediate to advanced Excel skills
• A good understanding of technology sales processes
• Strong interpersonal and communications skills
• Ability to communicate effectively with team members, clients and prospects
• Ability to coordinate work project resources amongst team members
• Strong computer skills and technical knowledge - i.e. MS Office (Word, Excel, PowerPoint), MS CRM, ability to learn internal applications
• Excellent organizational and prioritization skills with the ability to succeed in a competitive, high-performance work environment
• Self-starter, able to work independently and collaboratively, and have the ability to handle multiple tasks under tight deadlines
• Excellent work ethic

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $75,000 and $100,000 annually;

however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

Notice to Recruiting Agencies : ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees.

ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community.

We understand that this job description serves as a guide and is not an employment contract.

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