Sales Support Specialist

Job Description

Job Description

Job Title : Sales Support Specialist

Department : Sales

Status : Full Time / Non-Exempt

Reports To : Chief Sales Officer

An Executive Sales Assistant provides essential support to the sales team and executives, ensuring smooth operations and efficient communication.

This role involves a combination of administrative tasks, coordination, analytics and data management.

Essential Functions :

• Schedule Management :
• Coordinate and manage the executive’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Prioritize tasks and ensure the executive’s time is optimized for sales-related activities.
• Communication :
• Handle incoming calls, emails, and inquiries promptly and professionally.
• Direct messages to the appropriate team members or respond directly as needed.
• Maintain effective communication channels within the sales department.
• Administrative Tasks :
• Draft, edit, and proofread correspondence, presentations, and reports.
• Prepare sales-related documents, including proposals, contracts, and sales agreements.
• Maintain organized files and records.
• Data Management :
• Update and maintain customer databases, tracking leads, prospects, and client interactions.
• Generate sales reports, analyze data, and provide insights to support decision-making.
• Ensure accurate data entry and data integrity.
• Event Coordination :
• Assist in organizing sales events, conferences, and trade shows.
• Coordinate logistics, manage registrations, and oversee event details.
• Collaborate with marketing and sales teams to maximize event impact.
• Sales Transactions :
• Contract management.
• Interact with finance and operations teams to ensure timely and accurate transactions.
• Market Insights :
• Conduct market research to identify trends, competitive landscapes, and potential opportunities.
• Gather information on customer preferences, industry developments, and emerging markets.
• Provide actionable insights to the sales team.
• Financial Tracking :
• Assist in budget management related to sales activities.
• Reconcile expense reports, track sales-related expenses, and maintain financial records.
• Assist in sales goaling process.

Collaborate with accounting to ensure compliance with financial processes.

Minimum Qualifications :

• Education : A bachelor’s degree in business administration, marketing, or a related field is preferred.
• Experience : Previous experience in sales support, administrative roles , or customer service is an advantage.
• Skills :
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong communication skills (both written and verbal).
• Ability to multitask, prioritize, and adapt in a fast-paced environment.

Equal Employment Opportunity 07 / 2024