Summary / Objective
Under limited supervision the Billing Support Rep will serve as the day-to-day first line of contact for vendors, staff, clients, patients and guests, handling phone calls in addition to day-to-day office responsibilities to support the RCM billing team.
Essential Job Functions
- Management of inbound and outbound office correspondence :
- Inbound calls : handle or transfer to appropriate person, to include customer service calls for all US clients
- Inbound faxes : distribute to appropriate person or team
- Inbound mail : sort and scan to India teams
- Outbound mail : prepare through postage meter
- Support remote staff schedules with in-office needs / resources
- Support RCM billing team operations :
- Print and mail Epic-generated letters to patients
- Process correspondence that India has filtered / forwarded
- Process returned mail
- Lockbox management : research and approve / resubmit lockbox exceptions for deposit
- Scan vendor invoices and load checks for overseas Accounts Payable team to print
- Claim run process support
- Additional billing-related tasks identified operationally
Medical Billing Support Rep
Under limited supervision the Billing Support Rep will serve as the day-to-day first line of contact for vendors, staff, clients, patients and guests, handling phone calls in addition to day-to-day office responsibilities to support the RCM billing team. Support RCM billing team operations:. Outboun...
Medical Billing Support Rep
Under limited supervision the Billing Support Rep will serve as the day-to-day first line of contact for vendors, staff, clients, patients and guests, handling phone calls in addition to day-to-day office responsibilities to support the RCM billing team. Support RCM billing team operations:. Outboun...
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Under limited supervision the Billing Support Rep will serve as the day to day first line of contact for vendors, staff, clients, patients and guests, handling phone calls in addition to day to day office responsibilities to support the RCM billing team. Onsite Part-time Billing Support Rep, in Colo...
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