System Administrator

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.

S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.

As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for desktop infrastructure support, packaging, and the implementation of new software and hardware. Determines settings in Active Directory and writes and executes scripts.

Plans, research, tests, and implements software and system applications. Serves as a team lead for technical projects. Functions in an on-call capacity in response to hardware, software and systems repair needs during normal business hours or instances where the college is closed.

What a day of a Systems Administrator looks like :

Installs and configures Windows and MacOS software and hardware. Manages, deploys, and configures hardware upgrades, software updates, security patches and other necessary items on an as-needed basis.

Creates, develops, maintains, and deploys enterprise Windows and MacOS images.

Manages JAMF Pro management platform, including Apple DEP, and VPP consoles.

Acts as tier 3 support, working directly with the tier 2 support and end users. Interfaces directly with the IT Service Desk and support technicians to resolve and document hardware and software troubleshooting tickets, bug reports and errors.

Troubleshoot issues and outages, and provides immediate, direct customer support and troubleshooting help to end users utilizing a variety of communication methods.

Performs daily system monitoring and backup procedures to ensure data security, availability and integrity of required resources, and proper recording of application logs and reviews.

Collaborates with various managers and other IT personnel to improve existing processes, increase automation, and meet product development goals.

Interacts with vendors, contractors, and other departments to convey technical project requirements and verify specifications.

Manages basic active directory tasks such as account creation, OU structure creation, group policy, login scripts, and general health of directory structure.

Functions in an on-call capacity in response to hardware, software and systems repair needed during normal business hours or instances where the college is closed.

Performs other job-related duties as assigned.

We'd love to hear from you if you have the following :

Education and Experience :

Associate’s degree or two years of college coursework equivalent to an associate degree

Four years of related experience

Experience troubleshooting and maintaining desktops, laptops, mobile devices and providing customer service

Experience with desktop management systems in a mixed environment, Mac OS X and Windows operating systems support and deploying applications physically and virtually

Experience with Active Directory, DHCP, DNS, Group policy

Knowledge of :

Microsoft Office Professional or similar applications

Microsoft Active Directory users and computer administration, password resets, modifying permissions

Microsoft O365 technologies

SCCM and Intune in a hybrid co-managed configuration

Mac OSX and iOS administration, and Windows Desktops

Basic knowledge of network switching and troubleshooting

Skilled in :

Fact-finding and data analysis

Attention to detail while maintaining effective time and task management

Ability to :

Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

Install and troubleshoot PC hardware and software

Install and troubleshoot Mac OSX, iOS, and MS Windows operating system

Research information for problem solving

Licenses, Registration, Certifications, or Special Requirements :

Regular physical attendance required

Preferred but not required :

Knowledge of :

Microsoft MECM / Intune

JAMF

PowerShell

Microsoft Azure

Microsoft Active Directory

Microsoft O365 technologies

Skilled in :

Problem solving mindset

Critical thinking

Work Environment and Physical Demand :

Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds

Reach and grasp objects

Stoop, bend, kneel, crouch, or crawl

Stand for extended periods of time

Use of video display terminal

Use of manual dexterity and fine motor skills

Identify and distinguish colors and shades of color

Communicate information orally and in writing

Receive and understand information through oral and written communication

Proofread and check documents for accuracy

Work with equipment or perform procedures where carelessness may result in injury

Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions

Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities.

The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $51,197.00 annually; however, the offer may vary based on the candidate’s education and experience.

Wait, there is more!

Culture : Be part of an inclusive, Panther First environment where every role has a purpose and employees have a sense of belonging.

Education Benefits : Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.

Public Service Loan Forgiveness institution.

Health and Wellness : Medical, dental, vision, disability, life insurance, parental leave, and more. There is available medical and dental insurance at no cost to the employee.

Generous Time Off : Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

Panther Perks : Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

Professional Development : Leadership programs, professional learning workshops, LinkedIn Learning, and more.

Retirement Investments : State retirement plan options and voluntary 403(b) and 457 plans

POSTED UNTIL FILLED WITH AN INITIAL REVIEW ON JUNE 12, 2024

READY TO APPLY? Here's your application preparation!

Please review the following information in order to apply for a position at Palm Beach State College :

Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.

Background Check / Drug Screen may be required based on the specific requirements of the position for which the application is being submitted.

Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.

An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised.

Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

Application Deadline

This position is open until filled