Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests.Key Responsibilities : Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote technical support for applications, software, and peripheralsRequired Qualifications : Associate's degree in technology or related field, or equivalent experienceMinimum of two years of experience in a customer service roleAt least one year of experience as a technical support providerExperience with ticketing systems preferredCompTIA certification or equivalent highly desirable
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
Service Desk Analyst
Help desk, Help desk support, Service desk, Support, Customer service, Troubleshooting, Ticketing system, macos, Technical support, Windows, Phone support, Active directory, Windows 10, Servicenow, Password reset, O365. The University IT Service Desk, Client Experience and Solutions (CXS), is seekin...
Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
Senior IT Service Desk Analyst - Biotech
Join our team as an IT Service Desk Technician supporting a leading biotech firm through Insight Global. ...
University IT Service Desk Analyst
Job TitleUniversity IT Service Desk Analyst Job Code68439 Post Date05/22/2024 CityStanford StateCA Zip Code94305 Pay Range30. Knowledge, Skills, and Abilities:Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk. Training: Password reset, duo 2 step, desk phones, order/bill...
University IT Service Desk Analyst
Job Title: University IT Service Desk Analyst. Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or Zendesk. Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, li...
Service Desk Analyst
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...
Service Desk Analyst
The Service Desk Analyst will beresponsible for providing technical support troubleshooting andcustomer service on a daytoday basis. This is a fulltime remote role for a Service Desk Analystat Pro Talent. Customer Support and Customer Serviceskills. ...
Business Systems Analyst I/II/III
This posting is for one position and will be filled as either a Business Systems Analyst I or Business Systems Analyst II or a Business Systems Analyst III depending on the candidate qualifications and experience. The Business Systems Analyst I acts as a liaison between the business units, internal ...
Help Desk Technician
We are seeking a Help Desk Technician to join our team in a software development company in Mountain View. ...