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Customer Care Specialist

VirtualVocations
Baltimore, Maryland, United States
Full-time

A company is looking for a Customer Care Specialist for a remote full-time position in the United States.Key Responsibilities : Answer incoming calls and assist customers with orders, product inquiries, and billingGuide customers through troubleshooting and provide product usage supportUpdate customer accounts, document interactions, and resolve issues to ensure customer satisfactionRequired Qualifications : 2+ years of customer service call center or customer-facing experience preferredAssociate or bachelor's degree preferred, high school diploma requiredComputer proficiency and ability to multitaskProfessional, enthusiastic, and service-oriented mindsetEffective active listening skills and strong time-management abilities

6 days ago
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