Director, Sales Operations

This inclusive employer is a member of myGwork the largest global platform for the LGBTQ+ business community.

If you want to know about the requirements for this role, read on for all the relevant information.

Partner Closely With The CG&T Financial Svc, Public Institutions And Life Science Sales Leaders And Teams To Focus On The Following Key Activities :

• Drive forecasting process & partner with sales team to improve forecast accuracy.
• Drive SFDC data hygiene processes.
• Supports sales play planning and execution.
• Create a monthly sales team / vertical reporting package template (with input from sales leaders) to be shared with key stakeholders (i.

e., division president teams, business line leaders, etc.). Info to be included : Sales results vs. target, win rates, pipeline growth details & plans, forecast, account penetration details & changes, growth strategies & strategy updates, target accounts & progress, etc.

• Based on this template, work closely with the Reporting and Business Analysis team to generate sales team / vertical reporting package.
• Partner with sales leader and Reporting and Analysis team to create sales & seller performance reporting and action plans.
• Support key stakeholder communication plans & deliverables.
• Monitor and analyze sales performance metrics to identify areas of improvement.
• Develop and maintain relationships with key internal stakeholders and customers.
• Drive / support operational priorities as defined by sales leader.
• Drive / support programs, priorities and asks from other groups that the sales team is responsible for (i.e., Medallia lead program, territory planning, asks from marketing, operations, training, HR, etc.).
• Collaborate with other functions to streamline processes, fix issues and optimize activities.
• Share knowledge and successes with full Commercial Operations team so benefits & improvements are identified and driven globally.

Role Requirements :

• Bachelor's degree in Business Administration, Sales, or a related field (Master's degree preferred).
• 2 - 4 years experience and proven track record of success in sales-related operations and execution activities that support growth and operational excellence.
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively with broad cross-functional teams to achieve growth & operational objectives.
• Excellent executive communication skills in the following areas : creating senior executive storylines and talk tracks based on results & data;

creating high-quality executive presentations (and driving the needed iterative, collaborative draft & review cycles); excellent verbal and written communications.

• Strong Salesforce skills.
• Excellent program management and deliverable creation skills.
• Expertise leading diverse core teams through a strategic planning process toward a common goal.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Extensive knowledge of sales processes, methodologies, and sales technology stack.

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